can't upload docx or doc files

asked 2020-09-14 14:37:20 +0100

sparky32 gravatar image

updated 2020-09-14 15:29:24 +0100

I have saved document as .docx (also tried .doc). The files do come up as docx or doc file in my folder however a lot of websites do not allow me to upload a file claiming that it is not .docx or .doc file. I have tried multiple files, made new files but the issue persists. I have added ".docx" or ".doc" at the end of the file name (as some have suggested) but it doesn't fix it as well. Any idea how to fix it? Thanks

Edit: Here is test document, it has exactly the same issue as the other document. It is brand new document, it was saved through "save as" C:\fakepath\test.docx image description

I have tested it on multiple websites that have doc or docx file upload like linkedin (CV upload).

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Hi, are you sure, you editet the Extensions, or maybe you just editet the name of the File. Windows sometimes hides the real extensions of files.

Take a look here:

If that does not work, you could attach a sample of your docx/doc file to your questions (please use edit for this), Than we can have a look and see if it is damaged in some way.

igorlius gravatar imageigorlius ( 2020-09-14 14:57:24 +0100 )edit

I have saved document as .docx…


lot of websites do not allow

And what is the point of complaining here? Ask their admins/maintainers.

gabix gravatar imagegabix ( 2020-09-14 15:18:21 +0100 )edit

Hi, I have saved document as docx. All of the files extensions are either docx or doc. I have attached test file that has exact same issue

sparky32 gravatar imagesparky32 ( 2020-09-14 15:30:55 +0100 )edit

@gabix: To be fair, there could be something wrong with the document his LO installation creates. That reminds me,

@sparky32: Please also provide your exact OS and LO Version.

Furthermore, did you already try to open the docx/doc with another document viewer to see if it is damaged? I think MS still provides a FREE Doc viewer ...

igorlius gravatar imageigorlius ( 2020-09-14 15:32:39 +0100 )edit

@gabix I havse saved documents through "save as" I have spoken with tech support of some of these websites (for example linkedin) and no one has any idea why it wouldn't upload

sparky32 gravatar imagesparky32 ( 2020-09-14 15:32:57 +0100 )edit

I uploaded the sample file provided to a web site that claims to accept DOCX files (namely, web-based CAT tool The file was parsed fine, no error issued. Thus, the problem is most likely not on the LibreOffice side.

gabix gravatar imagegabix ( 2020-09-14 15:37:44 +0100 )edit

@igorlius my LO: (x64) and I am using win 10 64bit. I can open files with MS viewer although document has different spacing.

sparky32 gravatar imagesparky32 ( 2020-09-14 15:37:56 +0100 )edit

Well, if the docx/doc can be opened with an "official" MS tool i thnk @gabix might be right, than it is the problem of the website maintainers to explain to you why they do not except a obviously supported docx.

As a last thing i could think of that you could check yourself: There are different docx/doc types/versions .. maybe the website(s) only support a very specific one.

igorlius gravatar imageigorlius ( 2020-09-14 15:55:49 +0100 )edit

Save As .doc will probably work; .docx is sometimes problematic I find.

Earnest Al gravatar imageEarnest Al ( 2020-09-14 23:49:03 +0100 )edit