Installation stuck on "Creating Shortcuts"; any idea? [closed]

asked 2014-01-01 09:10:57 +0200

Sleepow gravatar image

updated 2015-10-05 03:16:34 +0200

Alex Kemp gravatar image

I am installing LibreOffice on a Win 8.1 computer, I tried 3 times but each time the installation gets stuck at the "creating shortcuts" status. I have waited up to 30mn. If I cancel the install, it does not stop it, so I have to kill it in task manager.

Any idea how I can: -1- get it to install properly -2- if not kill it and delete all the changes it already did to that point (and then I will have to look for another office suite)


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Closed for the following reason question is not relevant or outdated by Alex Kemp
close date 2015-10-05 03:16:49.178590


I am experiencing the exact same problem, new HP Envy laptop, Windows 8.1, locks up with the Creating Shortcuts message. I did install 'ClassicShell' in an attempt to make 8.x useful.

CaptainX42 gravatar imageCaptainX42 ( 2014-01-05 17:40:43 +0200 )edit

I have the same problem installing LibreOffice on Windows 8.1. After waiting a while I told it to cancel installation. It asked whether I was sure I wanted to do this and I said yes, but it remains stuck on "Creating shortcuts". So I can't get roll back the installation either.

I wonder if it could have something to do with the fact that I uninstalled the same version of LibreOffice before running the installer to reinstall it on a different drive. I did not reboot the computer in between. Perhaps some resource remains locked.

Richard C gravatar imageRichard C ( 2014-01-24 03:41:42 +0200 )edit