Installation stuck on "Creating Shortcuts"; any idea? [closed]

asked 2014-01-01 09:10:57 +0200

Sleepow gravatar image

updated 2015-10-05 03:16:34 +0200

Alex Kemp gravatar image

I am installing LibreOffice 4.1.4.1 on a Win 8.1 computer, I tried 3 times but each time the installation gets stuck at the "creating shortcuts" status. I have waited up to 30mn. If I cancel the install, it does not stop it, so I have to kill it in task manager.

Any idea how I can: -1- get it to install properly -2- if not kill it and delete all the changes it already did to that point (and then I will have to look for another office suite)

Thanks

edit retag flag offensive reopen merge delete

Closed for the following reason question is not relevant or outdated by Alex Kemp
close date 2015-10-05 03:16:49.178590

Comments

I am experiencing the exact same problem, new HP Envy laptop, Windows 8.1, locks up with the Creating Shortcuts message. I did install 'ClassicShell' in an attempt to make 8.x useful.

CaptainX42 gravatar imageCaptainX42 ( 2014-01-05 17:40:43 +0200 )edit

I have the same problem installing LibreOffice 4.1.4.2 on Windows 8.1. After waiting a while I told it to cancel installation. It asked whether I was sure I wanted to do this and I said yes, but it remains stuck on "Creating shortcuts". So I can't get roll back the installation either.

I wonder if it could have something to do with the fact that I uninstalled the same version of LibreOffice before running the installer to reinstall it on a different drive. I did not reboot the computer in between. Perhaps some resource remains locked.

Richard C gravatar imageRichard C ( 2014-01-24 03:41:42 +0200 )edit