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BASIC i/o Error [Solved]

asked 2021-01-20 16:26:16 +0200

Kirk Ward gravatar image

updated 2021-01-21 19:00:20 +0200

My LibeOffice crashed recently while spell checking a very long document with many tables. I could not get it to reopen or send a crash report, so I uninstalled and reinstalled. Now, I can edit a document, however I am getting this error while loading a document. Answers in other threads did not exactly match my situation, so I am asking here.

Error Message is: Error loading BASIC of document file:///C:/Users/KLN/AppData/Roaming/LibreOffice/4/user/uno_packages/cache/uno_packages/lu173845e6idt.tmp_/impressrunner-2-0.oxt/ImpressRunner/dialog.xlb: General Error. General input/output error.

Any help would be appreciated. Kirk

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answered 2021-01-20 17:40:18 +0200

Opaque gravatar image

updated 2021-01-20 17:40:52 +0200


you need to reset your LibreOffice user profile (you obviously had installed an extension called ImpressRunner now causing that error - you need to reinstall the extension after having reset your user profile)

To reset the user profile perform:

  • Start LibreOffice
  • Start in Safe Mode using Help -> Restart in Safe Mode and confirm the restart using button: Restart
  • Archive your profile expanding Advanced (click on the word Advanced right above Help button) and click Archive User Profile button
  • Select option Reset to factory settings
  • Activate [x] Reset entire user profile
  • Click button Apply Changes and Restart

Hope that helps.

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Excellent, and easy. Thank you!

Kirk Ward gravatar imageKirk Ward ( 2021-01-21 18:59:59 +0200 )edit
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Asked: 2021-01-20 16:26:16 +0200

Seen: 51 times

Last updated: Jan 21