Draw crashes on macos when attempting to overwrite an exported file

bdobby · April 1, 2021, 3:38pm

Using LO 6.4.2.2on MacOs Catalina.
Steps to reproduce the problem

Open a document in Draw
Export the drawing to a .png
Export again
Click ‘ok’ to overwrite

Draw crashes

Has anyone else hit this?

kompilainenn · April 1, 2021, 8:36pm

Using LO 6.4.2.2on MacOs Catalina.

please try update your LibreOffice to latest 7.1.2 release. There are many improvements for macOS’s LibreOffice build there

bdobby · April 2, 2021, 9:24am

Hi. I updated to 7.1.2.2, now ‘export’ and ‘save as’ don’t work at all. No file selection dialog is displayed, though the ‘wait’ cursor displays briefly.

kompilainenn · April 3, 2021, 7:09pm

so strange. Try delete the user profile in ~/Library/Application Support/LibreOffice/4/user

EarnestAl · April 4, 2021, 8:48pm

You’ll need to give the new version of LibreOffice full disk access in System Preferences > Security & Privacy

bdobby · April 6, 2021, 11:37am

@kompilainenn There is no such file

@EarnestAl The preference is already set

EarnestAl · April 6, 2021, 11:36pm

To reset your user profile, click Help > Restart in Safe Mode. At this stage click Continue in safe mode and see if LO works properly. If it does then close LO and Restart in safe mode again, Archive your user profile, then in the dialog try the option Restore user configuration to the last known working state. If that makes no difference then Reset to factory settings