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how do i check compatability for windows 10

asked 2021-04-25 14:45:32 +0200

bigsfowens gravatar image

downloaded and installed newest version but it won't open when I select open on the task bar

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newest version

7.0.5, 7.0.6, 7.1.2 or 7.1.3?

Did you have another version installed before? Did you uninstall it before installin the new version?


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LeroyG gravatar imageLeroyG ( 2021-04-25 15:17:12 +0200 )edit

Search this site, there are many topics about issues with Windows 10.

gabix gravatar imagegabix ( 2021-04-25 16:14:07 +0200 )edit

It seems that some anti virus programs will prevent some programs from running at all unless they have been added to the Allowed list in the anti ransomware settings.

Earnest Al gravatar imageEarnest Al ( 2021-04-25 21:59:03 +0200 )edit

Microsoft offers LibreOffice as an app in its store and also lists the system requirements there:

Windows 10 version 17763.0 or higher

Microsoft shop

Astur gravatar imageAstur ( 2021-04-28 20:03:50 +0200 )edit

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answered 2021-05-02 04:58:07 +0200

Earnest Al gravatar image

Depending on the antivirus you have you could try one of the below potential fixes.

Allow LibreOffice access to controlled folder

The below numbered list is from Use the Windows Defender Security app to allow specific apps

  1. Open the Windows Security by selecting the shield icon in the task bar or searching the start menu for Defender.
  2. Select the Virus & threat protection tile (or the shield icon on the left menu bar) and then select Ransomware protection.
  3. Under the Controlled folder access section, select Allow an app through Controlled folder access
  4. Select Add an allowed app and follow the prompts to add apps. You need to allow access to soffice.bin

3rd Party Anti-virus

If you do have a third party anti-virus go into settings and then look for something like anti-ransomware, or folder protection. Have a look at the blocked apps list, if you see soffice.bin in there change it to Allowed (you might have to read AV help if not obvious). Otherwise go to the Allowed Apps or Whitelist setting and allow soffice.bin, this might not be easy so you might have to change the file type to All to see it and to add the Allowed list. Note that 3rd party anti-virus might make files Read Only so you can create a new file but you can't save it subsequently. Sometimes, you might need to reboot after allowing a program access.

Cheers, Al

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Asked: 2021-04-25 14:45:32 +0200

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Last updated: May 02