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I keep getting error 1402 on Windows 7 [closed]

asked 2014-04-10 00:29:28 +0200

SFSecurity gravatar image

updated 2015-09-08 21:03:19 +0200

Alex Kemp gravatar image

I can't upload the image, alas.

But it says:

Error 1402. Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\ CurrentVersion\ShareDLLs. Verify that you have sufficient access to the key, or contact your support personnel.

I have administrative rights and I never get the box that has the admin button when I try to install, just the "Do you want to run..." message.

I have Version: installed and I had no problems installing it and it works just fine. I would like to upgrade. How do I accomplish that?

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2016-02-20 20:29:27.077006


Does this key exist? Google search returns a lot of sobbing at similar errors. Some of the answers there might help you.

mahfiaz gravatar imagemahfiaz ( 2014-04-10 13:52:50 +0200 )edit

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answered 2014-04-13 20:39:10 +0200

L-user gravatar image

LibreOffice installer uses MSI system to install programs. So if you have a problem with installation there is most probably nothing wrong with LibreOffice, but on other hand something wrong with Windows MSi system on your computer.

Try searching the web with string: MSI 1402
and you will get a lot of help. For example:

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Asked: 2014-04-10 00:29:28 +0200

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Last updated: Apr 13 '14