LO document on SMB share locked when users do not match [closed]

asked 2014-11-27 15:57:16 +0200

Bart Friederichs gravatar image

updated 2016-03-06 17:28:08 +0200

Alex Kemp gravatar image

I have a FreeNAS nas running on our network with all the file sharing. All users connect to that NAS with their own credentials from a Windows 7 machine. The problem we encounter is as follows:

If user A creates a file (and thus has ownership on the NAS) and user B tries to open it, LO gives a "document is locked by unknown user" message. Both users are member of the same group and have full read-write access to that file, as they can without problem delete, move or rename the file.

How can I fix this?

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2016-03-06 17:28:20.208163

Comments

Please @Bart, try the following: Select the file with one click and wait a few seconds before double click to open.

m.a.riosv gravatar imagem.a.riosv ( 2014-11-27 22:19:07 +0200 )edit