ODT files corrupted

[peterh]

I am using 4.2.8.2 LibreOffice Writer on Windows 7 (32-bit), but problem started while I still had version 4.1 and then I upgraded. The problem is that Writer complains that .odt files are corrupt when I try to open them, and also corrupts them when I save them. Here are the details:

1. Problem seems to be user-related. When I log in as a different user on the same computer, it doesn’t occur.

2. Previously created .odt files are declared corrupt and Writer can’t fix them, even if they open correctly on a different computer or as a different user on this computer.

3. New files created and saved by Writer seem to be corrupted when opened on another machine. Also, MS-Word (on original machine) complains that they are corrupted, but can fix them and open them, no errors found in the text, and then MS-Word can save them uncorrupted.

4. I tried uninstalling LibreOffice, checked that nothing remained in Registry and C:\Program Files\LibreOffice, and deleted C:\User\username\AppData\Roaming\LibreOffice, then reinstalled LibreOffice, but that didn’t change anything.

5. Problem doesn’t seem to extend to .ods files.

I am stumped. Does anyone have any ideas?

peter

[ROSt53]

As you report that the problem is user dependent I suggest you replace the user profile.

For details please refer to: https://wiki.documentfoundation.org/UserProfile

[peterh]

Hi ROSt52, thanks for your quick and thoughtful response. Actually, I had tried that already as recommended (item 4, though I mis-typed the path, should have been C:\Users\username\AppData\Roaming\LIbreOffice, sorry). I also tried copying the user profile from another computer into this one, and from this one over to the other computer. Error does not follow user profile. -peter