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Failed HDD with LibreOffice installed on it [closed]

asked 2012-08-22 23:46:54 +0200

source42 gravatar image

updated 2015-10-17 20:15:51 +0200

Alex Kemp gravatar image

One of my hard drives has failed and I have been able to reinstall most of my programs on another hard drive, but I have run the uninstaller to get rid of LibreOffice, but it wont work as it can't find the previous install. I have tried registry cleaners, but it still can't remove the error of halting when it can't find the old install, both on uninstall or reinstall.

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-10-17 20:15:58.941783

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answered 2012-08-23 00:46:12 +0200

vsfoote gravatar image

You don't say what OS, but we'll assume a MS Windows load since you are talking "uninstaller".

What are you trying to retain from the prior installation? If nothing, simply delete the per user configuration folders C:\Users\<username>\AppData\LibreOffice

Delete the program files C:\Program Files\LibreOffice 3.6 (C:\Program Files (x86)\LibreOffice 3.6 for 64-bit)

Open the registry editor and delete HKEY_LOCAL_MACHINE\SOFTWARE\LibreOffice (HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\LibreOffice for 64-bit)

as well as delete HKEY_CURRENT_USER\Software\The Document Foundation

Close registry editor, and reboot.

Should be clean for an installation with the .MSI Windows installer.

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answered 2012-08-23 01:45:44 +0200

source42 gravatar image

Success! Deleting the first Reg key did the job, the second didn't exist. I've been putting this off for a month, many thanks for your help!

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Glad to help, let us know if all is behaving--especially the Java JRE which may need some attention if you've moved got both JRE 1.6 and 1.7 present.

vsfoote gravatar imagevsfoote ( 2012-08-23 02:21:24 +0200 )edit

I think it's all fine, migrating all other software to a new drive, or I found some hack to make it work. It was only the LibreOffice installer that was complaining as it couldn't map the old path to a drive that no longer exists.

source42 gravatar imagesource42 ( 2012-08-23 09:42:11 +0200 )edit
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answered 2012-08-23 01:32:28 +0200

source42 gravatar image

It got nearly through the install then same error again, I will try the next step.

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answered 2012-08-23 01:25:51 +0200

source42 gravatar image

Yes, Windows 7, apologies for lacking information. I will remove the "C:\Users\<username>\AppData\LibreOffice" and let you know if it works.

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Asked: 2012-08-22 23:46:54 +0200

Seen: 139 times

Last updated: Aug 23 '12