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failed authentication test e-mail merge in LO 5

asked 2015-08-11 22:16:29 +0200

CBhihe gravatar image

updated 2015-08-22 22:55:43 +0200

Alex Kemp gravatar image

Running LO 5.0.0.5 (installed yesterday) on an Ubuntu 14.04.3 LTS. My locale is EN_US UTF-8 wherever applicable, with plain EN_US interface.

I tried setting up the email merge function in Options > LO writer > Mail merge e-mail.

The email account, incoming and outgoing servers are all from google

When testing I get:

  • Establish network connection failed
  • Find outgoing mail server failed

Errors:

LibreOffice could not connect to the outgoing mail server. Check your system's settings and the settings in LibreOffice. Check the server name, the port and the secure connections settings -- <class 'poplib.error_proto'="">: -ERR EOF, traceback follows
/usr/lib/python3.4/poplib.py:132 in function _getline() [if not line: raise error_proto('-ERR EOF')]
/usr/lib/python3.4/poplib.py:148 in function _getresp() [resp, o = self._getline()]
/usr/lib/python3.4/poplib.py:104 in function __init__() [self.welcome = self._getresp()]
/usr/lib/libreoffice/program/mailmerge.py:405 in function connect() [self.server = poplib.POP3(server, port, timeout=tout)]

Has anybody seen this before and can anybody help ? Thanks.

-cedric

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answered 2015-09-12 22:51:59 +0200

You're one digit off: the SMTP port is 465, not 464. :)

Source: https://support.google.com/mail/troub...

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Asked: 2015-08-11 22:16:29 +0200

Seen: 233 times

Last updated: Sep 12 '15