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failed authentication test e-mail merge in LO 5

asked 2015-08-11 22:16:29 +0200

CBhihe gravatar image

updated 2015-08-22 22:55:43 +0200

Alex Kemp gravatar image

Running LO (installed yesterday) on an Ubuntu 14.04.3 LTS. My locale is EN_US UTF-8 wherever applicable, with plain EN_US interface.

I tried setting up the email merge function in Options > LO writer > Mail merge e-mail.

The email account, incoming and outgoing servers are all from google

When testing I get:

  • Establish network connection failed
  • Find outgoing mail server failed


LibreOffice could not connect to the outgoing mail server. Check your system's settings and the settings in LibreOffice. Check the server name, the port and the secure connections settings -- <class 'poplib.error_proto'="">: -ERR EOF, traceback follows
/usr/lib/python3.4/ in function _getline() [if not line: raise error_proto('-ERR EOF')]
/usr/lib/python3.4/ in function _getresp() [resp, o = self._getline()]
/usr/lib/python3.4/ in function __init__() [self.welcome = self._getresp()]
/usr/lib/libreoffice/program/ in function connect() [self.server = poplib.POP3(server, port, timeout=tout)]

Has anybody seen this before and can anybody help ? Thanks.


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answered 2015-09-12 22:51:59 +0200

You're one digit off: the SMTP port is 465, not 464. :)


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Asked: 2015-08-11 22:16:29 +0200

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Last updated: Sep 12 '15