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Ver. 5 won't start - missing mergedlo.dll, sal3.dll

asked 2015-09-27 21:52:34 +0200

esby gravatar image

updated 2015-09-28 23:12:14 +0200

Alex Kemp gravatar image

Using Windows 10. Says installation successful but will not open because of these missing .dlls. Re-installing has no affect.

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answered 2015-09-28 23:20:27 +0200

Alex Kemp gravatar image

Refer to Q56386 and specifically to the Microsoft Fix-It website ("Automatically repair issues that block program installation or removal because of corrupted registry keys"). That should help in a proper removal of LO & a clean Registry. Then (crossed fingers) a clean re-install.

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One problem with this suggestion is that the Microsoft Fix-It website throws up a bit warning that "this version" of Windows is not supported by the Fix-It website. I'm running the latest W10 developer's preview, so perhaps that's why. But, I'd expect Msft to recognize that too.

Robertjm gravatar imageRobertjm ( 2015-12-19 20:44:33 +0200 )edit
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Asked: 2015-09-27 21:52:34 +0200

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Last updated: Sep 28 '15