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LO version 4.4.6.3 quits unexpectedly immediately after opening

asked 2015-11-16 18:07:59 +0200

clarag gravatar image

updated 2015-11-17 01:33:15 +0200

Alex Kemp gravatar image

Ever since updating my software to OS X 10.11, LibreOffice quits unexpectedly when I try to open it. Can you help me diagnose why this is happening? Please let me know if you need any additional information.

My computer: MacBook Pro, OS X 10.11.1 (El Capitan). Below is the error report to Apple:

Process: soffice [13273] Path: /Applications/LibreOffice.app/Contents/MacOS/soffice Identifier: org.libreoffice.script Version: 4.4.6003 (0) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: soffice [13273] User ID: 501

Date/Time: 2015-11-16 11:54:05.365 -0500 OS Version: Mac OS X 10.11.1 (15B42) Report Version: 11 Anonymous UUID: CD5E5076-9539-E601-80A7-3AEC9C1AF78A

Sleep/Wake UUID: 6CC2ECA6-26EC-46AD-85FB-67B4A07AE9E8

Time Awake Since Boot: 89000 seconds Time Since Wake: 5800 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0: --> __TEXT 000000010d9f7000-000000010d9f8000 [ 4K] r-x/rwx SM=COW /Applications/LibreOffice.app/Contents/MacOS/soffice

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libvcllo.dylib 0x000000010fadbf2b -[VCL_NSApplication screenParametersChanged:] + 27 1 com.apple.CoreFoundation 0x00007fff9ede5c9c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 2 com.apple.CoreFoundation 0x00007fff9ede5c2f ___CFXRegistrationPost_block_invoke + 63 3 com.apple.CoreFoundation 0x00007fff9ede5ba7 _CFXRegistrationPost + 407 4 com.apple.CoreFoundation 0x00007fff9ede5912 ___CFXNotificationPost_block_invoke + 50 5 com.apple.CoreFoundation 0x00007fff9eda26d2 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1922 6 com.apple.CoreFoundation 0x00007fff9eda1925 _CFXNotificationPost + 693 7 com.apple.Foundation 0x00007fff967050fa -[NSNotificationCenter postNotificationName:object:userInfo:] + 66 8 com.apple.AppKit 0x00007fff91655a66 -[NSApplication _reactToScreenInvalidationImmediately:] + 383 9 com.apple.AppKit 0x00007fff916558b7 __44-[NSApplication _reactToScreenInvalidation:]_block_invoke + 59 10 com.apple.CoreFoundation 0x00007fff9edef4dc __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12 11 com.apple.CoreFoundation 0x00007fff9edcedf5 __CFRunLoopDoBlocks + 341 12 com.apple.CoreFoundation 0x00007fff9edceb5b __CFRunLoopRun + 2347 13 com.apple.CoreFoundation 0x00007fff9edcdfc8 CFRunLoopRunSpecific + 296 14 com.apple.HIToolbox 0x00007fff93920d55 RunCurrentEventLoopInMode + 235 15 com.apple.HIToolbox 0x00007fff93920a97 ReceiveNextEventCommon + 184 16 com.apple.HIToolbox 0x00007fff939209cf _BlockUntilNextEventMatchingListInModeWithFilter + 71 17 com.apple.AppKit 0x00007fff91281d96 _DPSNextEvent + 1067 18 com.apple.AppKit 0x00007fff912811c5 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454 19 com.apple.AppKit 0x00007fff91275d28 -[NSApplication run] + 682 20 com.apple.AppKit 0x00007fff9123efbe NSApplicationMain + 1176 21 libvcllo.dylib 0x000000010faa3e09 ImplSVMainHook(int*) + 329 22 libvcllo.dylib 0x000000010fa3644a SVMain() + 26 23 libsofficeapp.dylib 0x000000010daa67ba soffice_main + 218 24 org.libreoffice.script 0x000000010d9f7f20 main + 16 25 libdyld.dylib 0x00007fff8af565ad start + 1

Thread 1: 0 libsystem_kernel.dylib 0x00007fff95af8f5e __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffa05ad73d _pthread_cond_wait + 767 2 libuno_sal.dylib.3 0x000000010da06c72 rtl_cache_wsupdate_all(void*) + 130 3 libsystem_pthread.dylib 0x00007fffa05ac9b1 _pthread_body + 131 4 libsystem_pthread.dylib 0x00007fffa05ac92e _pthread_start + 168 5 libsystem_pthread.dylib 0x00007fffa05aa385 thread_start + 13

Thread 2: 0 libsystem_kernel.dylib 0x00007fff95af978a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fffa05ac58c _pthread_wqthread + 1283 2 libsystem_pthread.dylib 0x00007fffa05aa375 start_wqthread + 13

Thread 3:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x00007fff95afa0a2 kevent_qos + 10 1 libdispatch.dylib 0x00007fff8d2f511d _dispatch_mgr_invoke + 216 2 libdispatch.dylib 0x00007fff8d2f4d85 _dispatch_mgr_thread + 52

Thread 4: 0 libsystem_kernel.dylib 0x00007fff95af978a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fffa05ac58c _pthread_wqthread + 1283 2 libsystem_pthread.dylib 0x00007fffa05aa375 start_wqthread + 13

Thread 5: 0 libsystem_kernel.dylib 0x00007fff95af978a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fffa05ac58c _pthread_wqthread + 1283 2 libsystem_pthread.dylib 0x00007fffa05aa375 start_wqthread + 13

Thread 6: 0 libsystem_kernel.dylib ... (more)

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same happens (suddenly) to me on OS X 10.10.5, MacBook Pro. Tried reinstalling JAVA, older and latest LE versions, setting Gatekeeper, no help. LE quits immediately after opening... LE worked before, some update (don't know which one) caused this.

PeteP gravatar imagePeteP ( 2015-11-17 07:19:55 +0200 )edit

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answered 2015-11-17 20:39:01 +0200

this post is marked as community wiki

This post is a wiki. Anyone with karma >75 is welcome to improve it.

I found a solution for my problem behaving the same way (OS X 10.10.5). Try this: Utilities -> Disk Utility : Verify Disk Permissions and Repair Disk Permissions. Some update or something (recently) affected permissions.

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Thanks for the tip. I tried that and unfortunately it didn't work for me. Still having issues. I should mention that when I downloaded OS X El Capitan, to further increase the speed of my computer I removed unnecessary languages with Monolingual. Would that affect LibreOffice? Here are all the things I've tried:

  • redownloaded LibreOffice application
  • redownloaded Java runtime environment
  • restarted computer
  • verified disk permissions and repaired disk permissions
clarag gravatar imageclarag ( 2015-12-10 18:48:43 +0200 )edit
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Asked: 2015-11-16 18:07:20 +0200

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Last updated: Nov 16 '15