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New user to LO. But LO calc keeps crashing with frustrating regularity. Can you help me please?

asked 2016-03-24 01:49:06 +0100

Gareth gravatar image

New Acer laptop running wndows 10

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Which version of LibreOffice did you install?

brucehohl gravatar imagebrucehohl ( 2016-03-25 03:02:42 +0100 )edit

LO 5.1. Calc usually crashes whilst trying to save.

Gareth gravatar imageGareth ( 2016-03-25 20:11:23 +0100 )edit

I always have several spreadsheet files open at the same time and now noticed that every time I had a crash I also had an "Untitled" file in the recovery list. I am now always immediately giving a new file a name and will see whether that improves it.

w2016 gravatar imagew2016 ( 2016-04-29 11:12:10 +0100 )edit

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answered 2016-04-03 01:57:54 +0100

m.a.riosv gravatar image

Test disabling Menu/Tools/Options/LibreOffice/View - Graphics output - OpenGL

If it doesn't work, please try resetting the user profile, sometimes solves strange issues. Usually it's enough renaming/deleting the file "user/registrymodifications.xcu", it affects all the options in Menu/Tools/Options, and the files "user/basic/dialog.xlc" and "scrip.xlc" are overwritten, additionally custom colors in "user/config/standard.soc" are lost.

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Thanks for getting back to me. Tried the first fix, but same problem. Will try second fix and report back. Cheers Gareth

Gareth gravatar imageGareth ( 2016-04-05 04:10:03 +0100 )edit

Carried out 2nd fix, but still the same problem. Any help appreciated!!

Gareth gravatar imageGareth ( 2016-04-10 08:19:56 +0100 )edit

Please what version installed? (menu/help/about libreoffice.

m.a.riosv gravatar imagem.a.riosv ( 2016-04-11 00:41:04 +0100 )edit

Now calc is even worse with highighted cells in formulas now missing

Gareth gravatar imageGareth ( 2016-04-11 02:34:25 +0100 )edit

LibreOffice 5.1. Writer works fine, but problems with calc continue and ongoing throughout when working with this software. Driving me nuts. My new acer laptop only out the box last month, came with windows 8 OS and upgraded to windows 10. Model Aspire E1-570 with an Intel core i3 processor.

Gareth gravatar imageGareth ( 2016-04-11 02:35:20 +0100 )edit

Uninstalled LO5,1 and deep cleaned laptop of all remains. Reinstalled latest version; LO5.1.2 .....same old problem, calc continues to crash

Gareth gravatar imageGareth ( 2016-04-11 05:24:59 +0100 )edit

Is the problem always with the same spreadsheet or with all?

m.a.riosv gravatar imagem.a.riosv ( 2016-04-11 23:59:14 +0100 )edit

Problem is with every spreadsheet that I have worked on in LO, some have been migrated in from MS excel, others constructed from scratch in LO. Same problem every time; go to save and then LO stops working and crashes. Usually get several good saves with no problem, then the regular crash.

Gareth gravatar imageGareth ( 2016-04-12 03:19:47 +0100 )edit

Please test disabling the options Menu/Tools/Options/LibreOffice/OpenCL and restart.

m.a.riosv gravatar imagem.a.riosv ( 2016-04-12 19:22:15 +0100 )edit

Have just tried this fix, noticed some corruption when copying worksheets then big time crash after several saves, same problem.

Gareth gravatar imageGareth ( 2016-04-13 02:09:08 +0100 )edit
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Asked: 2016-03-24 01:49:06 +0100

Seen: 99 times

Last updated: Apr 03 '16