Crashes every time I open the application in window 7

English
#1

Problem signature:
Problem Event Name: APPCRASH
Application Name: soffice.bin
Application Version: 5.1.4.2
Application Timestamp: 57611a7b
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 5315a05a
Exception Code: 00000000
Exception Offset: 000000000000940d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 3218
Additional Information 2: 321873f5a5815c43c882b04a6cd89393
Additional Information 3: a8c6
Additional Information 4: a8c645085d8b0fe24d76e7b2d80e3091

#2

The user profile is probably corrupt. Rename it (in C:\Users{user name}\AppData\Roaming\LibreOffice\4\user change “user” to for instance “userold”).

#3

Thank you. I will try it out and post the response

#4

It worked as per your suggestion. Thanks a lot.

#5

Please mark as Solved

#6

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