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The Windows Installer Cannot be Accessed [closed]

asked 2012-11-11 21:40:00 +0200

dmuno gravatar image

When I try to install LibreOffice or any other program I get the common : "The windows installer service could not be accessed" error. I have tried many methods that have failed. I tried installing with CMD, but that failed too. Any help will be appreciated.

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-10-26 15:01:40.950086


msiserver was running so I tried installing but the installation failed.

dmuno gravatar imagedmuno ( 2012-11-15 02:26:31 +0200 )edit

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answered 2013-03-07 08:05:14 +0200

froz gravatar image

updated 2013-03-07 08:05:54 +0200

I had the same problem using LibreOffice v4.0.1.2. In my case there was Comodo Internet Security Suite recognizing installer as malicious software. To solve the problem I did:
1. Physically removed network cable for security reasons.
2. Disable all of Comodo features (right click on system tray Comodo icon and disable features).
3. Install LibreOffice software.
4. Plug in network cable.

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answered 2013-03-01 07:01:38 +0200

qubit gravatar image

Hi @dmuno,

If installing the latest release doesn't seem to fix this problem, please file a bug and provide a list of steps that can reproduce your problem. The QA team will be happy to help you track down this issue!

Please post a link to any bugs you file in a comment below using the format "fdo#123456".


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answered 2012-11-11 22:24:57 +0200

horst gravatar image

updated 2013-03-01 17:30:55 +0200

1) Try to restart Windows.

2) Check in Windows Task Manager under tab Services if msiserver is in the list. If not in List click the Services... Button and see if it is disabled, set it to automatic.

This should solve it. You might also check if you have a virus!

Got another idea: Right-click the installer file and click on "Run as Administrator". Also for CMD. At least it solves a lot of problem on my Win7 box.

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Asked: 2012-11-11 21:40:00 +0200

Seen: 270 times

Last updated: Mar 07 '13