LibreOffice 5.2.1 & 5.1.5 crashing after upgrading to macOS Sierra (10.12)

NEEDED and worked with parallel install of 5.3.2 on MacBook OSX 10.10.5. BUT, it seems – on subsequent login – I need to change the colour profile back … and it works. This is really odd, and unsettling. But it does work.

No answer, but I have the same problem but only with the word processor. The spreadsheet seems to work OK. These are the two I used most and a fix for the word processor would be very welcome.

This would be more appropriate as a comment below the original question, because it is not an answer.

Tried the 5.2.2 released on 09/29/16. This release does not work with macOS Sierra

First few lines of the crash report.

Process:               soffice [678]
Path:                  /Applications/LibreOffice.app/Contents/MacOS/soffice
Identifier:            org.libreoffice.script
Version:               5.2.2002 (5.2.2002)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           soffice [678]
User ID:               501

Date/Time:             2016-09-29 10:31:45.086 -0400
OS Version:            Mac OS X 10.12 (16A323)
Report Version:        12
Anonymous UUID:        1243F49C-597B-4A22-4C0A-07CF2E4C5270


Time Awake Since Boot: 3700 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

No use downloading this release if you are having this problem with LibreOffice.


Added 10/05/16

Tried the pre-release version 5.1.6.1. It is experiencing the same problem as prior releases for me.


Added 10/12/16

Removed all previous versions and installed the LO Dev build 5.2.3.1.
As with previous releases the program opened the first time and then crashed the next time.

First few lines of the crash report.

Process:               soffice [708]
Path:                  /Applications/LibreOffice.app/Contents/MacOS/soffice
Identifier:            org.libreoffice.script
Version:               5.2.3001 (5.2.3001)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           soffice [708]
User ID:               501

Date/Time:             2016-10-12 16:51:08.964 -0400
OS Version:            Mac OS X 10.12 (16A323)
Report Version:        12
Anonymous UUID:        1243F49C-597B-4A22-4C0A-07CF2E4C5270

Sleep/Wake UUID:       79E46845-F44F-4451-8EA5-3E4CCF57CA25

Time Awake Since Boot: 5100 seconds
Time Since Wake:       3500 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

I had seen reports that the graphic card switching was causing this crash.

When to Preferences>Energy Saver. With the power adapter button selected I unchecked “Automatic graphics switching”. This will cause the computer to always use the high-performance graphics.

After making this change LO will open without a problem. So for me the macOS Sierra problem has something to do with the graphic card and which one is being used. When the AMD Radeon HD 6770M is used all the time there is no problem with LO starting.

Hardware information

15” late 2011
macOS Sierra 10.12
Model Name:	MacBook Pro
  Model Identifier:	MacBookPro8,2
  Processor Name:	Intel Core i7
  Processor Speed:	2.4 GHz
  Number of Processors:	1
  Total Number of Cores:	4
  L2 Cache (per Core):	256 KB
  L3 Cache:	6 MB
  Memory:	8 GB
  Boot ROM Version:	MBP81.0047.B2C
  SMC Version (system):	1.69f4

Graphics information:

AMD Radeon HD 6770M:

  Chipset Model:	AMD Radeon HD 6770M
  Type:	GPU
  Bus:	PCIe
  PCIe Lane Width:	x8
  VRAM (Total):	1024 MB
  Vendor:	ATI (0x1002)
  Device ID:	0x6740
  Revision ID:	0x0000
  ROM Revision:	113-C0170L-573
  Automatic Graphics Switching:	Supported
  gMux Version:	1.9.23
  EFI Driver Version:	01.00.573
  Displays:
Color LCD:
  Display Type:	LCD
  Resolution:	1440 x 900
  Pixel Depth:	32-Bit Color (ARGB8888)
  Main Display:	Yes
  Mirror:	Off
  Online:	Yes
  Automatically Adjust Brightness:	No
  Built-In:	Yes

Intel HD Graphics 3000:

  Chipset Model:	Intel HD Graphics 3000
  Type:	GPU
  Bus:	Built-In
  VRAM (Dynamic, Max):	512 MB
  Vendor:	Intel (0x8086)
  Device ID:	0x0126
  Revision ID:	0x0009
  Automatic Graphics Switching:	Supported
  gMux Version:	1.9.23

Added 10/08/16 ******

Downloaded and installed the current nightly build for mac found below.

http://dev-builds.libreoffice.org/daily/master/MacOSX-x86_64@49-TDF/current/

This has corrected my problem with LibreOffice crashing at startup.

So far, have only tested Writer as that is the main application I use. Maybe other problems but so far all seems to be working with Writer. Does seem to be slow loading a document but it is a nightly build so some issues are expected.

I second Blanksheet’s comments. I have yet to encounter issues running LibreOfficeDev (version 5.3.0.0) on macOS 10.12.1 (Build 16B2555) on a recent-issue iMac. See http://dev-builds.libreoffice.org/daily/master/MacOSX-x86_64@49-TDF/current/master~2016-11-17_00.29.28_LibreOfficeDev_5.3.0.0.alpha1_MacOS_x86-64.dmg

hi and thanks for this post. Turning off graphics card switching like you suggested worked for me without having to update LO (I’m running 5.1.3.2 on a mid 2010 MacBook Pro.

I have the same problem both the word processor and the spreadsheet crash when i try and move around a document.
I have Open Office 4.0.1 and it is more stable. I also installed Open Office 4.1.2 and that crashes like Libre. Not sure that helps in identifying the problem.

I contacted Apple Care about a problem with full screen crashing the system. They took me through a procedure to clean up various folders in Library: caches…

Tha t fixed the full screen crash but it also fixed the Libre problem. Call AppleCare and ask them how to clean up caches etc.

This worked for me as well, I downgraded to version 4.0.3, on a macbook pro circa 2012 running mac OS Sierra.

I have a macbook pro 15" mid 2010 with discrete invidia graphic card (nvidia 330M).

The issue arises when the discrete graphic card is not engaged. When it is, everything goes fine. You can check it by yourself with GfxCardStatus.
I hade a similar problem with “Preview” app, but Apple’s developer were been able to fix it. Now is DocumentFoundation turn.

The strange things are that:

  1. Usually LibreOffice never engaged the discrete graphic card but now it does;
  2. When it does the card is switched on and off two or three times.

I can send any information needed to LibreOffice developer, if they think I might help.

I have a similar issue on a MacBook Pro (Retina 13-inch late 2013 GPU Intel Iris 1536 MB + ). LO works fine when the Mac is connected only to an Apple Thunderbolt Display. LO Writer crashes when opening any new or existing document when the internal Retina display is set as primary/only display. Same problem on all recent LO versions 5.2.2, 5.2.1 and 5.1.5 . Strangely, this problem is inexistent on a recent MacBook Pro (Retina, 15-inch, Mid 2015 PGU Intel Iris Pro + AMD Radeon R9 M370X)

5.2.3 RC1 fixes it. Works great

5.2.3 still crashes at first start, as 5.2.1 did:

Process:               soffice [12348]
Path:                  /Applications/LibreOffice.app/Contents/MacOS/soffice
Identifier:            org.libreoffice.script
Version:               5.2.3003 (5.2.3003)
[...]

2nd start worked fine. Never ending story.

THANK YOU! Turning off the video switching worked for me, I didn’t want to mess with the color profile as I’m a heavy Photoshop user. (2011 MacBook Pro)

Same kind of problems here, with OSX Sierra. But damn that works, unchecking the auto pilot on video switching. Such a small detail causing so much annoyance. Thank you guys … been without LO for over 2 weeks. Going back now to be a happy LO user. :slight_smile:

LO 5.2.3 works after install from the DMG-file, after rebooting the mac it crashes on start, still the graphicsmode issue:

Process:               soffice [1436]
Path:                  /Applications/LibreOffice.app/Contents/MacOS/soffice
Identifier:            org.libreoffice.script
Version:               5.2.3003 (5.2.3003)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           soffice [1436]
User ID:               501

Date/Time:             2016-11-14 00:11:03.763 +0100
OS Version:            Mac OS X 10.12.1 (16B2657)
Report Version:        12
Anonymous UUID:        F0032444-751F-346C-77BB-5309CA9FB436


Time Awake Since Boot: 2600 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb

But:
Starting LO from a Terminal-Session works for me…
/Applications/LibreOffice.app/Contents/MacOS/soffice

Maybe some issue in the Info.plist ?

It appears a recent development version (5.3.0.0.alpha1) may bring some significant improvements. I have yet to encounter any major issues running master~2016-11-17_00.29.28_LibreOfficeDev_5.3.0.0.alpha1_MacOS_x86-64 on macOS 10.12.1 (Build 16B2555) on a recent-issue iMac. See http://dev-builds.libreoffice.org/daily/master/MacOSX-x86_64@49-TDF/current/

I mostly use NeoOffice due to my photosensitivity, but it would help to be able to use LibreOffice for certain functions. It does find/replace better.

I can open 5.2.2 by reopening it after the first crash - there is no second crash.

I can’t open 5.2.3 and above. I’ve tested up to 5.3.3.

I haven’t been able to fix this by switching color handling, or by switching LibreOffice settings, or by using power management options that don’t even exist on my computer.

The installed version is LibreOffice 5.2.7.2 is working for me; however, macOS High Sierra - nothing works for me, had to go back and reinstall Time Machine backup of macOS Sierra.