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LibreOffice Freezes On Startup [closed]

asked 2012-11-20 21:12:08 +0100

anonymous user

Anonymous

updated 2015-10-26 19:41:18 +0100

Alex Kemp gravatar image

I am running LO on Linux Mint, using the Xfce desktop. Occasionally the green logo screen just freezes. The only solution is to go into Task Manager and kill the soffice.bin process. After that the problem has never arisen again during the same session. There is no particular pattern as, sometimes, I can start LO several times during a session without the problem appearing at all.

I have tried using the --nologo parameter. In that case, whenever the problem occurs, LO just appears to freeze with nothing at all appearing on the screen. Consequently I don't think that the problem is connected with the display of the logo itself.

The problem occurs regardless of whether I am starting Writer, Calc or Impress.

I am now running v3.6.3.2 but this issue has been around from about version 3.5 onwards. I am running a Dell laptop with an Intel dual-core processor. I also use the same version of LO on an Acer with and Intel processor with no problems.

Does anybody have any suggestions as to the cause, or is there an event log I can examine or some way of tracing the process at runtime?

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Closed for the following reason question is not relevant or outdated by Alex Kemp
close date 2015-10-26 19:41:29.252023

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Hi Anonymous, Please start by filing a bug about this problem. The QA team will be happy to help you track down this issue! The fact that you're interested and knowledgeable about thinks like logs and stack traces will help to speed up a fix. Thanks!

qubit gravatar imagequbit ( 2013-02-03 20:59:14 +0100 )edit

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answered 2013-03-11 11:46:22 +0100

qubit gravatar image

Hi Anonymous,

If installing/running the latest release doesn't seem to fix this problem, please file a bug and provide a list of steps that can reproduce your problem. The QA team will be happy to help you track down this issue!

Please post a link to any bugs you file in a comment below using the format "fdo#123456".

Thanks!

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Asked: 2012-11-20 21:12:08 +0100

Seen: 1,967 times

Last updated: Mar 11 '13