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LibreOffice does not start up (Windows 10)

asked 2017-04-15 20:10:28 +0100

DARatcliffe gravatar image

I tried to start LibreOffice today by clicking on the icon, but visibly nothing happened. Nothing on screen, error messages, nothing. However, when I opened the Task Manager, there were two background processes running, both called LibreOffice. The first using around 27% of the CPU and 58.7mb of Memory, the other using no resources. I left the computer for a while and when I came back the CPU usage of the first process had increased to 85%, but still no other evidence that LO was working.

I have searched the suggestions on the web and tried renaming the user folder to user-old, but this made no difference. I have tried repairing the installation, running as administrator. I have uninstalled, cleared out any files left behind, rebooted and then reinstalled a fresh new downloaded version, but nothing seems to work.

I have not used LibreOffice for a while, so I don't know how long this has been a problem. Windows 10 has updated to the Creators update this week.

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What version of LibreOffice? I have no problems with 5.3.0.

floris v gravatar imagefloris v ( 2017-04-15 20:42:23 +0100 )edit

I installed version 5.2.6

DARatcliffe gravatar imageDARatcliffe ( 2017-04-16 02:20:19 +0100 )edit

Just uninstalled 5.2.6 and installed 5.3.2. No difference. Clicking on the LibreOffice icon, nothing happens. Only by looking at the Task Manager program to see what is running can you tell LO is running two background processes.

DARatcliffe gravatar imageDARatcliffe ( 2017-04-16 02:29:40 +0100 )edit

Just tried running 5.3.2 in Safe Mode and it works. However, none of the proposed changes, even reset to factory settings, work.

DARatcliffe gravatar imageDARatcliffe ( 2017-04-16 10:27:05 +0100 )edit

Open task manager, then remove alll LibreOffice items that are running. This should restore your LibreOffice programs to running capability.

bobontampabay gravatar imagebobontampabay ( 2017-12-31 20:28:03 +0100 )edit

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answered 2017-10-01 15:18:45 +0100

Similar situation in Windows 7 x64 Ultimate. When Windows are restarted, LibreOffice 5 (5.2 to 5.4) x64 starts and runs, but after the LibreOffice is closed, it doesn't start again without restarting Windows. Processes soffice.bin, soffice.exe and scalc.exe are shown in Task Manager. LibreOffice (Safe Mode) doesn't help.

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Just kill the soffice.bin processes (actually, just one of them is hung, the others are your following attempts to launch, waiting for that hung one. So, if you happen to kill the correct process from the first try, you will see that others will proceed correctly, so LO will start, and there will only one soffice.bin left)

Mike Kaganski gravatar imageMike Kaganski ( 2017-10-01 15:32:56 +0100 )edit
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answered 2018-01-02 05:09:04 +0100

The Whole Taco gravatar image

I have had this problem ever since installing LO V5.3.6.1 Win 10 Pro with Creators Update was in place before installing LO.

I go into Task Manager and kill all LO apps and start again. Looking at tdf#38915 the problem has been around for a long time.

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answered 2017-10-01 15:34:47 +0100

This is tdf#38915.

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answered 2017-04-16 16:09:46 +0100

wlmag gravatar image

Same problem here. No startup after updating to Windows Creators.

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answered 2017-05-20 19:01:09 +0100

Obstriegel gravatar image

updated 2017-05-23 15:42:33 +0100

I had the same problem with LibreOffice 5.3.3 and a fully updated Windows 10 (Creators Update). Running LibreOffice in SafeMode works. You can find "LibreOffice (Safe Mode)" in the Start menu.

And more important you can get it to run by updating your graphics drivers. I noticed that all applications using OpenGL crash, after I updated the drivers everything works fine.

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Where can I find Libre Office (Safe Mode)? I looked at Apps, and it isn't there.

robbo gravatar imagerobbo ( 2017-05-23 15:48:51 +0100 )edit

And alternatively, HOW do I update the Graphics drivers?

robbo gravatar imagerobbo ( 2017-05-23 15:52:51 +0100 )edit
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answered 2017-12-31 18:26:30 +0100

WE CLOSED THE LAP TOP AFTER SAVING OUR FILES, THE REOPENED IT AND IT WORKS OK.

JAND J


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Asked: 2017-04-15 20:10:28 +0100

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Last updated: Jan 02 '18