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cannot print odt files

asked 2017-04-20 04:37:22 +0200

bklyn-dc gravatar image

HP 5520e stopped printing odt files but sometimes prints pdf and html files. Have a wireless connection to laptop.

Ubuntu 16.04 LTS Version of Libre Office is whatever originally came with 16.04

HP printer icon initially says "connected to localhost." Printer queue says "Held" when I try to print a file. But when printing doesn't happen, icon says "printer may not be connected to computer." However, internet connection light on HP is lit.

Am a newby, cannot use Terminal, would greatly appreciate help getting out of this chaos.

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answered 2017-04-20 18:27:10 +0200

petermau gravatar image

The HP printer has a USB port. Assuming your computer has USB connection, try cabling the two together. You can then see whether you have a problem with the wireless connection. This is often the case. But the Ubuntu forum is a good place for printer help.

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answered 2017-04-20 15:23:19 +0200

JohnHa gravatar image

It's a printer installation problem not an LO problem.

Re-install the printer, test it with a simple text editor.

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Asked: 2017-04-20 04:37:22 +0200

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Last updated: Apr 20