Found that, depending on the characters in your username/password, they were not correctly encoded when talking to Google, so authentication failed (and the code then falls back to asking for a two-factor 6-digit pin but which you wouldn't receive from Google, whether or not you have two-factor authentication enabled for your account). Should be fixed with https://gerrit.libreoffice.org/#/c/59986/ "Properly encode OAuth2 credentials" (on master towards LO 6.2, but there's also backports to 6.0.x and 6.1.x planned; see that link for details).
@sberg Many thanks for the post. Have tried to answer this many times since it always worked for me but others seemed to continue with problems. Good to know where the problem is and that there is a fix coming.
ok thank you. But can you give me steps of what I need to do once I click on the link https://gerrit.libreoffice.org/#/c/59... I am totally not understanding what I need to do once I get to that page. Thank you in advance.
I just moved to 6.2 and get invalid device even though I deactivated 2 FA.
Beyond the issue with certain characters in your username/password (the fix of which should meanwhile have been rolled out to all relevant LibreOffice installations), there is apparently a further (as of yet unaddressed) issue that causes failures for some Google accounts but not for others. See https://github.com/tdf/libcmis/issues/22 "Failure logging into some Google Drive accounts, but not into others" for all the technical details (libcmis is the underlying software that LibreOffice uses to connect to Google Drive).
Again, what is confusing is that, due to how things are coded on the LibreOffice side, a failure to connect (for whatever reason) will typically bring up the 6-digit two-factor authentication dialog, whether or not you are actually using two-factor authentication. So when that dialog comes up when it shouldn't, that actually means LibreOffice was unable to connect, for unclear reasons.
Well, that is the issue. LibreOffice (or google drive authentication) behaves as if the two step verification is enabled for my account, while actually it is not.
Even worse. I have two step authentication, but I have the authenticator app. I get a message to which I am supposed to click "Yes It' s Me" which has no effect. The authenticator app also has a 6 digit numerical code that has no effect as a password either. The remote files feature, while it would be nice to have seems to be severely broken and needs lots of love and care.
LibreOffice Version: 6.3.1.2 Build ID: libreoffice-6.3.1.2-snap1 on Ubuntu 18.10
I don't use 2FA; Nevertheless Remote Files asks for a 6-digit pin and won't connect with my username and password.
Just another dysfunctional feature from LibreOffice. Don't suppose it'll ever get fixed if any of the other bugs I've reported years ago are a guide.
Hello Just updated my libreoffice to version 6.3.0.4. the latest version i can find primarily because i couldn't get the remote files access to google drive. Guess what, still doesn't work. Google has my phone number for 2FA but there is no 6 digit code no matter how much i try. I have even got google drive on my PC to appear on the PC explorer pane. When i open the LO writer the folder appears in the file directory but when i click to open it says - 'drive is unavailable... make sure you connected to the internet, etc.' So useless. Just can't get it to work. Agree with all the users above. Why complicate things, used to work perfectly in the past. Will it ever be fixed? seems issue has been going on for a long - long time, about time it got fixed. Ron
This sounds like the Google Drive account has been set up with Two Step Verification. For more info, see https://www.google.com/landing/2step/...
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Same here. I, too, have 2FA set up on my account. Judging by the lack of comments on this topic, I am guessing that virtually no one uses "Save to Remote Location" in LO. That's unfortunate. Maybe they don't use it because they cannot find an answer to this problem (6-pin digit number).
this worked for me. set up 2 step verification on google and make it send a code to your phone via text. now when i access my google drive in libre office it sends a 6 digit code to my phone and i put that into the box, that's it.
I saw the 'Open Remote File' option today for the first time and decided to try it as I have files on Google Drive. I do have 2FA enabled so I was not surprised to get authentication from my phone but it does not provide me with a code. Instead it just asks me to confirm that I am logging in from another computer. As LibreOffice will not proceed without the code, even though the 2FA worked, I am stuck. Any suggestions?
When I put in the 6 digit pin from the GOOGLE Authenticator App I get : The specified device is invalid
I too need some help! I am unable to configure LibreOffice to get and save to GoogleDrive. It keeps on referring to the "Google Drive asks for authentication 6-digit pin" but no pin is sent/received. I have tried with and without Google's 2-Step Verification, but no luck. I see a number of online forums highlight this. Is there any possibility this will be able to be configured and work? I rely heavily on saving and editing documents on GoogleDrive locations and using LibreOffice. GoogleDoc has a few limitations for me. Any guidelines will help.
I need help too. I can't get Libreoffice to connect to Google drive without it asking for the 6 digit authentication code. Looks like from what I understand that it will be coming in a new upgrade in the future, how long does that usually take? I need to save things to the cloud I don't trust my computer, had them die too many times not willing to loose data again, libreoffice is very good, but this part is not, I am a new user and am impressed up until this. hoping for a fix really soon or I may have to move on to something else.
Hello, today April 6 2019. LibreOffice 6.2.2.2 running on Linux Mint 19.1.
Problem still not solved. Cannot access Google Drive account from LibreOffice, as expected. LibreOffice ask me for a 6-digit pin code, but Google did not send any code to my smartphone. I had tried with and without the 2-step verification.. no success anyway. . Could the developers devote some extra time to solve this problem ? It affects a lot of users Thanks, Giovani , Brazil
Well, I have the same problem with a newly installed latest version 6.3.1.2.
Google offers to let me create a FOUR digit pin, which I didn't have. But LibreOffice asks for a SIX digit pin.
And doesn't get Google to send me a 2FA code either.
So I'm stuck.
And connection to OneDrive doesn't work either, for an unexplained reason, although Microsoft have emailed me twice to say the LibrOffice has been added as an authorised app.
Hello,
It continues to surprise me how many people continue to ask a question (or post a comment) as an answer. Please use answers only to respond to original question. Otherwise search other questions and if answer is not found either ask a new question (this one already asked many times) or post as a comment.
Google Drive and One Drive have not worked for some time. No one (to my knowledge) has undertaken a fix to either. Please see answer by @Opaque and comments in this post for Google Drive -> Libre office remote files with google authenticator code (six digital pin)
Thanks for the response. It just amazes me how often this actually happens.
Asked: 2017-06-07 22:34:58 +0200
Seen: 20,102 times
Last updated: Sep 23
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Good question.
I've decided to make the switch to LibreOffice (on Windows 10) from Office. I tried to connect to my Google Drive (which has 2FA) and this is the same problem that I encountered. All in my first ten minutes. Worse, is that though this question has received over 3,000 views, not one person from the developers or the user community is willing to offer an answer. In all, not the greatest welcoming experience or first impression for a new user.
Any ideas? Anyone?
There is a work around...but you must have access to your Google Drive from within your computer's directory system.
If you have, then you can ignore the seeming non-functionality of 'Save Remote' and instead simply select 'Save As' and locate the Google Drive directory as the destination for your saved file.
This is a two step/phase verification. You must provide your mobile number to Google for them to send you a SMS text message to your mobile phone in order for you to authenticate on the system. Either the number on your account is incorrect or the phone number does not accept SMS messages. You can set this up on multiple social sites such as Facebook, Intstagram, LinkedIn, etc. Which is a good idea to keep your accounts your own.