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2016-04-23 15:50:55 +0100 received badge  Enthusiast
2016-03-30 17:29:15 +0100 received badge  Editor (source)
2016-03-27 18:04:47 +0100 answered a question SEH Exception

I still have this error with a Calc sheet with OpenGL off and a new user profile using 5.1.1.3 on Windows 7 64 bit. 5.0.5 works fine.

Edit to add trace:


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  • Exception Analysis *
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FAULTING_IP: +0 00000000 ?? ???

EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 0000000000000000 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000008 Parameter[1]: 0000000000000000 Attempt to execute non-executable address 0000000000000000

CONTEXT: 0000000000000000 -- (.cxr 0x0;r) eax=0152b860 ebx=0b86d3c8 ecx=00000000 edx=00000000 esi=0c2dde20 edi=00000000 eip=00000000 esp=0152b820 ebp=0152b8b4 iopl=0 nv up ei pl zr na pe nc cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246 00000000 ?? ???

FAULTING_THREAD: 00000000000004a0

PROCESS_NAME: soffice.bin

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1: 0000000000000008

EXCEPTION_PARAMETER2: 0000000000000000

WRITE_ADDRESS: 0000000000000000

FOLLOWUP_IP: +0 00000000 ?? ???

FAILED_INSTRUCTION_ADDRESS: +0 00000000 ?? ???

NTGLOBALFLAG: 0

APPLICATION_VERIFIER_FLAGS: 0

APP: soffice.bin

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

BUGCHECK_STR: APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL_ZEROED_STACK

PRIMARY_PROBLEM_CLASS: SOFTWARE_NX_FAULT_NULL

DEFAULT_BUCKET_ID: SOFTWARE_NX_FAULT_NULL

ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]

LAST_CONTROL_TRANSFER: from 0000000000000000 to 0000000000000000

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong. 0152b81c 16d4709b 0152b860 0b86b830 0c2dcfc0 0x0 0152b8b4 16d847b1 0b86e600 0b86b7e0 0152b91c amdocl+0x709b 0152b8e4 16d48c58 00000002 00000000 00000002 amdocl+0x447b1 0152b8fc 17139706 00000000 00000002 0152b91c amdocl+0x8c58 0152b92c 1713ae20 0152b944 00000000 0c2cefe8 amdocl!clGetSamplerInfo+0x329f6 0152b948 171422aa 00000000 00000000 170fc080 amdocl!clGetSamplerInfo+0x34110 0152b970 1714237a 171323f6 00000000 16d40000 amdocl!clGetSamplerInfo+0x3b59a 0152b9d0 171325f6 16d40000 1710b216 16d40000 amdocl!clGetSamplerInfo+0x3b66a 0152b9fc 170fc091 00000004 70881085 00000000 amdocl!clGetSamplerInfo+0x2b8e6 0152ba04 70881085 00000000 00000000 0152ba20 amdocl!clIcdGetPlatformIDsKHR+0x11 0152ba2c 708836d7 0152ba5c 0152bfe8 0ac5b55c OpenCL+0x1085 0152ba30 0152ba5c 0152bfe8 0ac5b55c 0152bea8 OpenCL!clGetExtensionFunctionAddress+0x877 0152ba34 0152bfe8 0ac5b55c 0152bea8 00000034 0x152ba5c 0152ba5c 642e6c63 00006c6c 00000000 00000000 0x152bfe8 0152ba60 00000000 00000000 00000000 00000000 0x642e6c63

STACK_COMMAND: .cxr 0x0 ; kb

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: soffice.bin!unknown_error_in_process

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: soffice

IMAGE_NAME: soffice.bin

DEBUG_FLR_IMAGE_TIMESTAMP: 56d5cb71

FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_NULL_c0000005_soffice.bin!unknown_error_in_process

BUCKET_ID: X64_APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL_ZEROED_STACK_NULL_IP_soffice.bin!unknown_error_in_process

ANALYSIS_SOURCE: UM

FAILURE_ID_HASH_STRING: um:software_nx_fault_null_c0000005_soffice.bin!unknown_error_in_process

FAILURE_ID_HASH: {2a378ab1-1ef0-c8a1-09cf-c6d53a752dc7}


Edit to update version used: The error also occurs with 5.1.2.2. I moved back to 5.0.5 so i can get some work done.


Edit to include openCL results: I reinstalled 5.1.2.2, turned off OpenCL and my document now loads without the SEH exception. I will continue testing with 5.1.2.2. Thanks for your assistance.