New user here. When I create a letter it prints fine to my Brother printer. However, when I use the envelope template, what I get is an unusable dark envelope AND letter that has way too much laser toner on it. Anyone know how to fix or get around this?
Thanks.
How are the envelopes fed? Just off the cuff, if you can run a test print and substitute plain paper for the envelopes and get the same problem then you would eliminate the possibility that the envelopes are soiling your printer’s internal rollers somehow.
I doubt it’s that, because it printed okay with MS Word when I used that until recently. The envelopes feed manually on the long axis (#10 envelopes). I’ll try the test print.
Replace the Windows driver with the driver from the Brother website.
I’m hesitant to do that because Win 11 on my new laptop is actually the first time Windows has set up this brother printer (running on the network) correctly - “if it ain’t broke don’t fix it”. The drivers on the Brother website appear to be from 2014, so I wonder if there is any advantage there.
I don’t need to address envelopes that often, so I’ll try setting up a separate template for envelopes and see if that solves the problem.
Print to pdf and then send the pdf to your printer.
Thanks - I found a YouTube video about a different way to create a template and tried that. Okay, my printer prints a letter fine, butr when I print an envelope it is dark, so I’ll have to explore this further.
When I print to a pdf file, and test it with blank paper, the dark problem goes away, but it wants to pull a 9-1/2 inch printer through the 8-1/2 inch wide printer tray, which isn’t going to work. In other words, the pdf print program doesn’t give me a way to print it sending the envelope through lengthwise.
I’ll continue to work on this and report back when/if I solve it to maybe help someone else in the future.
I’ve spent hours on this and been unable to get it to work on LibreOffice. I suppose I’ll have to print an address and tape it to the envelope or just hand write them. OR, heaven forbid, reinstall MS Word.
FWIW, my particular Brother printer HLL2380DW is not listed on the supported Windows 11 printers, though the models on both sides of his one are listed. Maybe I’ll even try installing the Brother driver as originally suggested.