I can’t start LibreOffice 5 on Windows 10 after upgrading from 4.2.2 and get the message ‘The application was unable to start correctly (0xc000007b). Click OK to close the application.’
Hi dstuart
(2015-10-10 update):
- 0xC000007B
STATUS_INVALID_IMAGE_FORMAT{Bad Image} %hs is either not designed
to run on Windows or it contains an
error. Try installing the program again
using the original installation media or
contact your system administrator or the
software vendor for support.
This is one of those situations where we needed to know whether you have 32- or 64-bit Windows, and whether you are using 32- or 64-bit LO, since this error frequently occurs when a 32-bit App attempts to interact with a 64-bit DLL (or vice-versa).
There now follows a sane set of things to try:-
- Try the “Microsoft Fix-It” website:-
"Automatically repair issues that block program installation or removal because of corrupted registry keys."
This is an attempt by M$ to help you avoid the ultimate fix for MS Windows, which is to wipe the disc & re-install the OS + Programs from scratch. It is a replacement for The Windows Installer Cleanup utility (MSICUU2.exe) which has been retired by M$ as they said that it corrupted some Registry instead of fixing them (whoops).
The website will test out + fix the Registry. There is also a Windows Update onsite (bad M$ configuration of Updates is one of the sources for this error) & it seems more thorough than the normal Update.
-
.NET Framework remove + reinstall (web or standalone)
This is the one commonly advised for M$ Office, but could easily also apply to LO/OO. -
Reinstall Visual C++
Latest Supported Visual C++ Runtime Downloads
(most Windows versions).
- Visual Studio 2015
Windows 10 , Windows 7 Service Pack 1, Windows 8, Windows 8.1, Windows Server 2003 Service Pack 2, Windows Server 2008 R2 SP1, Windows Server 2008 Service Pack 2, Windows Server 2012, Windows Vista Service Pack 2, Windows XP Service Pack 3- Visual Studio 2013 (VC++ 12.0)
Windows 7 Service Pack 1, Windows 8, Windows 8.1, Windows Server 2003, Windows Server 2008 R2 SP1, Windows Server 2008 Service Pack 2, Windows Server 2012, Windows Server 2012 R2, Windows Vista Service Pack 2, Windows XP- Visual Studio 2012 (VC++ 11.0)
Windows 7 Service Pack 1, Windows 8, Windows 8.1, Windows Server 2003, Windows Server 2008 R2 SP1, Windows Server 2008 Service Pack 2, Windows Server 2012, Windows Vista Service Pack 2, Windows XP- Visual Studio 2010 (VC++ 10.0) SP1
Windows 7, Windows Server 2003 R2 (32-Bit x86), Windows Server 2003 R2 x64 editions, Windows Server 2003 Service Pack 2, Windows Server 2008 R2, Windows Server 2008 Service Pack 2, Windows Vista Service Pack 2, Windows XP Service Pack 3- Visual Studio 2008 (VC++ 9.0) SP1
- Visual Studio 2005 (VC++ 8.0) SP1
- Wipe HDD, Reinstall Windows + LO
- If the problem continues this is, without a doubt, a bug.
Use Bugzilla or the Bug Submission Assistant + point out that Windows was installed on to a blank disc then updated immediately prior to LO installation.
If this helps then please tick the answer (
)
…and/or show you like it with an uptick (∧)
Seems a frequent error for Win 10:
http://www.bitdefender.com/support/how-to-solve-error-message-“the-application-was-unable-to-start-correctly-(0x000007b)-click-ok-to-close-the-application”-1106.html
“This error message may occur on 64 bit operating systems when the Microsoft Visual C++ Redistributable Package is not properly configured”