LO crash, unsuccessful recovery despite autosave

TheFighter137 · December 6, 2025, 12:26pm

Hello everyone,

I worked on a document between 10 AM and 1 PM today. While changing some headings in a pretty large document (50 pages but lots of headings) at 1 PM, LO Writer freezed and crashed. When restarting LO, it prompted the auto-recovery as expected, and the recovery “succeded”. But it actually didn’t : the document actually reverted to its last “manual save” state, even though it autosaved multiple times afterwards.

What happened there ? What kind of info/logs can I give you to try to understand the issue ?

OS : Linux Mint 22.2
Version: 25.8.3.2 (X86_64) / LibreOffice Community
Build ID: 580(Build:2)
CPU threads: 16; OS: Linux 6.8; UI render: default; VCL: gtk3
Locale: fr-FR (en_GB.UTF-8); UI: en-GB
Ubuntu package version: 4:25.8.3~rc2-0ubuntu0.24.04.1~lo1
Calc: threaded

koyotak · December 6, 2025, 1:38pm

Not a solution, just similar information to address an undefined problem:

I’m familiar with this same procedure from when Windows was my operating system. When I switched to macOS, I was spared until recently, with macOS 15.7 and LibreOffice 25.2. Since then, LibreOffice has been crashing unpredictably, sometimes frequently within a single file, but usually not at all. The recovery procedure, however, is completely different to your procedure:

LibreOffice suddenly quits, and I have to manually initiate the recovery process. This reloads the affected document, incorporating the last input or change without requiring it to have been explicitly saved. I suspect that during the internal transfer from volatile RAM to non-volatile device memory, the RAM is cleared along with the program. Back in the Windows days, the cause was often my typing too quickly in a slow-running program. In these days now, systems are extremely complex, and I can’t see any conclusive cause.