I printed the same document 4 days ago, today the screen freezes. Updated to next 6.4, but still everything freezes including rollbar.
- Can you print another document from
Writer without the screen freezing? - Can you print from another
application, say a pdf reader,
without problem? - Can you print the same document from
LibreOffice Safe Mode? Possibly,
depending on operating system, HelpRestart in Safe Mode
Thankyou Earnest Al, able to print the email, a document only when using Safe Mode. malalarin.
It sounds like your user profile has been corrupted. You will need to archive your current profile and reset to factory. Your user profile contains your personal data, Autocorrect, Autotext, backup, basic, database, Templates, Wordbook so you will probably want to copy some of those back afterwards. One of the other folders is probably corrupted. Note that if you installed LO7 the user folder might be under /5/ not /4/
I find it easiest to close all LO programs, navigate to my user folder and rename it by adding the date on the end, e.g. user20201201 .
Open a LO module, e.g. Writer, LO will create a new user folder for you as a new user. Take the time to fill in a name at least in Tools > Options > LibreOffice > User Data. Close LO.
Navigate back to your old user folder and copy those data folders to the new user folder
Note that if you installed LO7 the user folder might be under /5/ not /4/
It is still ../4/ in LibreOffice 7.
I upgraded from 6.4.2 to 7.x and I found there was an extra folder /5/ created but empty. I assumed that a new installation would use the /5/ folder otherwise why would it be created?