Unacceptable User Experience

[kolotyluk]

As a recent first time user, trying to create an account for the first time, I am aghast as how horrible the user experience is. I got caught in some sort of login loop from hell, where I could not login.

I really want to move away from Microsoft Office and Copilot 365, but you are convincing me otherwise.

I am not opposed to contributing money for this project, but when the first time UX is so horrible, that is the worst reason ever to contribute money.

As a computer scientist and software engineer with 50 years of experience, it is clear to me there is insufficient testing of the front door to this product.

Sincerely,

Eric Kolotyluk

[bantoniof]

You are not obligated to donate, nor are you obligated to use LibreOffice.

If you are not convinced by the look or the usefulness of LibreOffice, you can try any other office suite.

• Please note that this forum is a user-to-user support forum and we do not sell anything.

[kolotyluk]

That is a hostile response because you are incapable of understanding the pain of technical trauma.

I was relating to the user community a painful first-time UX, and you chose to interpret it in a way it was not intended.

[fpy]

@kolotyluk

pain

yep
Difficulties for new users

[stellastar]

Kolotyluk,
I am very disappointed myself. I have used LibreOffice before and had a great experience, for 10 years!
I also have worked in computers, from programmer to system analyst. I have dyslexia.
Recently, I had to buy a new computer for windows 11 (another disappointment!).
I just don’t remember having so many unresolved problems.
Try to be patient. I am and hoping the frustration will dwindle! I have a feeling that some of the “intuitive” stuff is creating my failure to communicate!