Version 24.8.3 on my Windows 11 box doesn't open

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#1

I just upgraded to version 24.8.3 on my 64-bit Windows 11 box but the app doesn’t open! Anybody else had this issue?

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#2

You could try some of these strategies

  • Add soffice.bin (C:\Program Files\LibreOffice\program\soffice.bin) to the Allowed list in your anti virus
  • Click Start menu > Power > Restart (not Power off as that defaults to hibernate) to reboot Windows. Does it LibreOffice work?
  • Click Control Panel > Programs and features then right click LibreOffice and select Repair. Or re-install LibreOffice.
  • Did you see any error messages? See General Installation Issues (Windows) - The Document Foundation Wiki
  • Can you open LibreOffice in safe mode? Click Start menu > All apps > LibreOffice > LibreOffice (Safe mode) > Continue in Safe Mode. If so, then see this page LibreOffice user profile - The Document Foundation Wiki, I would use the manual method to reset.
#3

Same here. Windows logs the crash event.

To reply to @EarnestAl
removing the profile does not fix.
repair installation does not fix.
have rebooted several times since installation.
safe mode does not work.
Can supply crash logs/mem dumps if needed.

#4

How did you go with the checks in General Installation Issues?

#5

Have a look at the task manager, and if there is any soffice process running, kill it.

#6

there is not a process running. in my experience, a hung process usually means a corrupt profile, but this is not the issue.
You can see it start, (maybe show in task manager for 1.5 seconds) and then crash, completely exiting.

#7

Maybe this answer might help, Malwarebytes not allowing LibreOffice to run

#8

The issue went away after the following steps:

  1. Download the installer
  2. Close ALL the apps
  3. Uninstall LibreOffice
  4. Run the downloaded installer.
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