Why is MRI update failing?

[ptoye]

LO update tells me that an extension update is available for MRI, but when trying to update it I get an error 403 (forbidden). See the screenshot below.

Where do I go from here please?

[EasyTrieve]

Looks like you’re on windows?

[ptoye]

Yes! Does it make a difference?

[mikekaganski]

Update mri ‘Error reading from internet’ has a solution; and it suggests that it’s not OS-related.