I am using W10 on a 64 bit PC and Opera browser. I had a recent version of Libre Office but when I attempted to update to Version 7.1.3 , I was blocked by Windows Defender. I created an exception in Windows Defender for Libre Office 7.1.3 but was still blocked. I turned Windows Firewall off but was still blocked. I made the mistake of uninstalling my previous version of Libre Office for a clean installation, but was still blocked. How do I get around this problem.
If you can’t download then that is probably Windows blocking. Click Start menu > Settings > Apps > Apps and Features and under Choose where to get Apps select Anywhere from the drop down box. You should be able to download LibreOffice from https://www.libreoffice.org/ rather then being restricted to Microsoft Store Only.
Before starting to install your downloaded file, turn off Windows Defender, see General Installation Issues (Windows). Turn it back on when installation complete.
There is one more step that you might need to do to allow you to actually use LibreOffice:
Allow LibreOffice access to controlled folder
The below numbered list is from Use the Windows Defender Security app to allow specific apps
- Open the Windows Security by
selecting the shield icon in the
task bar or searching the start menu
for Defender. - Select the Virus & threat
protection tile (or the shield
icon on the left menu bar) and then
select Ransomware protection. - Under the Controlled folder
access section, select Allow an
app through Controlled folder
access - Select Add an allowed app and
follow the prompts to add apps. You
need to allow access to
soffice.bin
If any of the above doesn’t work for you or doesn’t match what you see, please comment my answer or edit your question.
I found that Choose Where to get Apps was already set to Anywhere. My computer is running W10 plus System Mechanic Ultimate Defence and Malwarebytes. I could not find any conflict. I was able to create an exception in the firewall, but the download was still blocked. I do have an old Brother printer (HL2140) but could not find a Utilities file. I turned Windows Defender OFF but it still managed to block the download. Turned it on again and off again, still blocked. I could not get to Controlled Folder access and there was no option for ransomware. I was unable to add C:\Program Files\LibreOffice\program\soffice.bin as an exception in the firewall.
I have often found that instructions for help do not match what I find in my version of W10, and many instructions assume a level of basic knowledge that I do not have. LibreOffice was working perfectly until the last update and I have no intention of going Office 365. Currently using MS Office 2010.
When I said I was able to create an exception for Windows firewall, I was referring to LibreOffice_7.1.3_Win_x64.msi.
If you are running Malwarebytes or System Mechanic Ultimate Defence then Defender is switched off and is completely irrelevant in your question.
Do similar steps for Malwarebytes or System Mechanic Ultimate Defence but the settings you want are probably called Ransomware protection or Whitelist or something similar. Add soffice.bin to the whiltelist or Allowed programs or something similar setting.
The problem seems to be with Microsoft Edge and Windows Defender Smartscreen, even though I had not been using Edge. I did a search for App and Browser Controls and toggle-switched off Check Apps and Files, Smartscreen for Microsoft Edge and Smartscreen for Microsoft Store Apps.
After doing that, I was able to install Libre Office 7.1.2, but when I tried to install 7.1.3, it told me to check with the vendor if the file was a valid Windows Installer package.
I am now asking if 7.1.3 does have a valid Windows Installer package?