Ask Your Question
0

Installation failure on Windows 7 [closed]

asked 2012-02-27 01:33:22 +0200

Terry gravatar image Terry
1 1 1 1

updated 2012-03-04 17:37:01 +0200

MagicFab gravatar image MagicFab flag of Canada
690 5 12 23
http://wiki.documentfound...

I was on 3.43 and attempted to go to 3.45 before 3.5. It failed with and error about couldn't uninstall an older version. Tried 3.5 and it failed because it was seeing 3.4 in the registry. At this point, I've deleted the old directory and most of the registry entries. Also deleted the entry in user roaming. Updated Java.

The error message Error 1714 the older version of Libre Office 3.5 cannot be removed.

By the way, it should have been built to update from 3.4.3 as its stupid to require users to update every couple of weeks. Now of course all the settings are gone and I'm starting over.

Not good!

NOTE: Question closed - Not a question, as duplicate of this one:

http://ask.libreoffice.org/question/103/can-i-install-libre-35-directly-over-older-version

delete reopen flag offensive retag edit

Comments

Have no idea what it will take. At this point I'm just using Microsoft because of this issue.

Terry ( 2012-02-28 20:53:58 +0200 )edit

Can someone please also tag this question with the "Windows" tag ? Thank you!

MagicFab ( 2012-03-01 16:53:44 +0200 )edit

The question has been closed for the following reason "duplicate question" by MagicFab
close date 2012-03-04 17:10:05.186449

1 Answer

Sort by » oldest newest most voted
0

answered 2012-02-27 07:24:24 +0200

drone27of1 gravatar image drone27of1 flag of Canada
216 6

Go to HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall
Ctrl+F to find LibreOffice
Delete the Key that contains the found item
Repeat with HKLM\SOFTWARE\Classes\Installer\Products

This should tell Windows that the software is not installed.

link delete flag offensive edit

Comments

No Joy! It still won't install.

Terry ( 2012-02-28 20:52:55 +0200 )edit

You should make sure the quickstarter is not running in the background. Terminate soffice.exe, soffice.bin, scalc.exe, swriter.exe etc... If that does not work, try to re-install 3.4.5 and then remove it.

drone27of1 ( 2012-02-29 06:44:39 +0200 )edit

I had rebooted and never installed the quickstarter. Editing the registry is a monumental task which I have done several times. Now it's your turn to get your act together and make the version 3.5 install properly.

Terry ( 2012-03-02 02:54:58 +0200 )edit

I had rebooted and never installed the quickstarter. Editing the registry is a monumental task which I have done several times. Now it's your turn to get your act together and make the version 3.5 install properly.

Terry ( 2012-03-02 02:54:59 +0200 )edit

Donate

LibreOffice is made available by volunteers around the globe, backed by a charitable Foundation. Please support our efforts: Your donation helps us to deliver a better product!

Question tools

Follow

subscribe to rss feed

Stats

Asked: 2012-02-27 01:33:22 +0200

Seen: 708 times

Last updated: Mar 04 '12