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libre office 4 will not install on windows 7 64 bits [closed]

asked 2013-02-25 13:07:16 +0200

brnrds gravatar image

updated 2015-09-27 19:00:52 +0200

Alex Kemp gravatar image

libre office 4 will not install on windows 7 64 bits

The installer stops with the messagebox open, nothing happens anymore. Tried several times with new donwload no result

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Closed for the following reason question is not relevant or outdated by manj_k
close date 2014-07-14 22:01:12.143583

3 Answers

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answered 2013-04-24 06:13:30 +0200

greggo gravatar image

updated 2013-04-25 15:37:25 +0200

I was not able to install because the installer popped up a window saying "Please exit LO3.3 and the LO3.3 Quickstarter..." none of which were open. There is advice somewhere that LO < 3.4.5 need manual uninstall before upgrade. So I tried to uninstall from the control panel, and it failed with the same popup.

The way I managed to uninstall 3.3.5 was to re-run the installer, which happened to be still be in a folder on my desktop called "LibreOffice 3.3 (4e3abdad) Installation Files" , I just doubled clicked the .msi in there, confirmed the scary questions, and when it asked, selected 'remove'.

That succeeded, and after that the 4.0.2 install went fine.

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answered 2013-02-25 23:33:47 +0200

qubit gravatar image

Hi @brnrds,

Sorry to hear that you're having trouble with the installer. Have you successfully installed any other version of LO on this computer?

The problem could stem from a corrupt installer like this:

Do you know how to check the md5sum of a file? If so, you can grab the appropriate information from this page:

(you can also use that page to try downloading the installer from a different mirror, if you think that might be your problem)

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@brnrds -- just checking in with you. Have you gotten LO 4.0 to install on your computer?

qubit gravatar imagequbit ( 2013-03-07 07:28:03 +0200 )edit

The second link (with md5sum info) is currently a 404.

greggo gravatar imagegreggo ( 2013-04-25 15:28:46 +0200 )edit
manj_k gravatar imagemanj_k ( 2013-04-25 15:39:45 +0200 )edit

@manj_k -- please feel free to edit my answers to update links, etc..., as necessary :-)

qubit gravatar imagequbit ( 2013-04-25 18:22:12 +0200 )edit

@qubit – In this particular case: one for @Sisyphus ;)

manj_k gravatar imagemanj_k ( 2013-04-26 19:02:22 +0200 )edit

answered 2013-04-24 16:13:03 +0200

m.a.riosv gravatar image

Have you tried installing as administrator?.

Maybe is a permission issue.

Right click the file and select Run as Administrator.

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Asked: 2013-02-25 13:07:16 +0200

Seen: 2,592 times

Last updated: Apr 25 '13