Removing a pesky ghost version of Libreoffice 4

asked 2017-09-21 20:27:40 +0200

SpaceArchivist gravatar image

Hello!

Here's my situation. I have been using Libreoffice for years successfully, and have a 2013-era Macbook which I originally got for work. I have two user profiles on it: my personal one, and my school one. The personal one has no issues whatsoever; I can double-click on documents and they'll launch in LO5 without a problem, and I can launch LO5 from the Dock and it'll happily bounce and then open. But on my School profile, it's a different story. Double-clicking on a document of any type (.doc, .docx, etc) has a chance of opening it in LibreOffice 4, which pops up as a separate icon in the dock. If I try to open LO5 from the dock, there's about a 50/50 chance that the icon will bounce once and then go into "Application not responding" mode until I force quit it. I have absolutely no idea how or why this is happening; I even created a brand new School profile to see if that would help, but the issue followed me there. I have looked high and low for evidence of LO4 on my computer. Obviously it has to be there somewhere but I can't find it to delete it specifically, hence why I've started calling it the ghost version of Libreoffice.

Every so often I will open a document and get an error message that says something to the effect of "Warning: Your settings are in use at another location", except "another location" is always my School profile. I'm sorry that I can't recreate the wording exactly, but this warning, like everything else, pops up pretty much at random.

Here is a list of things I have already done in hopes of fixing this issue:

  • I have completely deleted Libreoffice from the computer and done a clean reinstall, including restarting the computer in between. I have done this twice, and I even did it from the user profile where I first installed the program, just to be safe. No dice.
  • I deleted and created a new user profile, as per these instructions: https://wiki.documentfoundation.org/U.... No change.
  • I updated LibreOffice to the latest stable version of LO5. I thought this had solved the problem, but as of today it's back.
  • I scrounged Google and these forums trying every possible wording of this issue I can think of. No one seems to have had this exact problem that I can find so far.
  • I tried to change the default program from Libreoffice 4.3.6002 to LO5. I've done this more times than I can count. It has never, ever worked.
  • I have tried to delete all instances of LO4 using the Terminal but the only instructions I could find were for Ubuntu, so they didn't work on my Mac. While I'm familiar with Terminal commands, I know enough to know that I'd rather not muck around with sudo and purge ...
(more)
edit retag flag offensive close merge delete