LO won't install, I get installation error 1336. How can I fix this?

asked 2018-05-13 01:26:14 +0200

G Ball gravatar image

updated 2018-05-13 01:42:45 +0200

While trying to update LO, I downloaded the new version and then during the install I got this error message, Error 1336: There was an error creating a temporary file that is needed to complete the installation. After trying this a couple of times with a fresh download I restarted my computer and tried again. No luck. Then I realized that LO had been completely uninstalled, so at this point I don't have LO on my computer anymore. Please help!

Now I also remember that prior to trying the update/install, I was unable to save a new writer document. I got an error message saying that the file doesn't exist. Of course not, I was just creating it.

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I have to use a Window10 laptop and when trying to install LO5 I get the 1336 error too. Any ideas please?

rth gravatar imagerth ( 2018-07-17 20:46:38 +0200 )edit