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Why can't I (re-)install Libre Office?

asked 2018-08-06 23:22:55 +0100

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Earlier this morning, I had Libre Office 6.0.3.2 on my other laptop so I thought I'd look to see if there were any updates. I found a 6.0.5.2 and decided to install that on the same laptop. (Laptop is running Windows 10.) The install insisted on my closing Edge and Firefox first - which had never happened during any other install of Libre Office - so I closed them but then the install failed a bit later with an error saying it had insufficient authorization to install in the Libre Office directory. It suggested I retry while signed on as an Administrator. I am an administrator on that computer but it failed anyway.

I tried to reinstall 6.0.3.2 so that I'd have a working version of Libre Office but that failed too on the same authorization issue.

What the heck is going on? I installed that copy of 6.0.3.2 without any difficulty at all a couple of months ago on that same laptop using the same ID.

How do I fix this?

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answered 2018-08-07 00:54:13 +0100

HughMungus gravatar image

I finally solved the problem by rebooting Windows entirely and then installing Libre 6.0.5.2 (with Edge and Firefox not running). This time it worked and gave me no strange errors. I used the same laptop and the same ID, which was an Administrator.

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Asked: 2018-08-06 23:22:55 +0100

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Last updated: Aug 07 '18