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problems with wiki login

asked 2018-08-28 18:14:31 +0100

ptoye gravatar image

I've not used the LO wiki for some time, and now can't log in to it. I tried every combination of usernames, email addresses and passwords and was told that my credentials were incorrect. I assumed that there's some sort of expiry date.

So I created a new account. Got the email authorising it and clicked on the URL therein. Try to log in - "User cannot be authenticated".

Anyone here got any idea how to get into the wiki to edit a page? Or how to contact someone who's in charge of the wiki to get them to help sort it out?

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Please connect to #tdf-infra on FreeNode to discuss your problem.

Mike Kaganski gravatar imageMike Kaganski ( 2018-08-28 18:20:24 +0100 )edit

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answered 2018-11-21 09:05:33 +0100

EasyTrieve gravatar image

updated 2018-11-21 09:16:13 +0100

I had also been running into this "User cannot be authenticated" error.

Tonight when I tried again, I was finally able to login.

First click Log in here in the upper right corner

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Takes you to this

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Create an account or change your password here.

Once you have that done, I think the trick is to go back to the first screen above and login.

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What was tripping me up was:

When I changed my password, and I got the 2nd email confirming that it had been changed, I didn't know what to do next???

So I was then going back to this screen that was still open and hitting the blue button below, which took me to a dead end:

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Where the first of the two links is broken.

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Thanks for the help.

I now seem to be able to log in OK without doing any of this. Possibly a glitch in the LO wiki login service? I don't understand it, but as it's working I'm not complaining!

ptoye gravatar imageptoye ( 2018-11-25 13:17:50 +0100 )edit
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Asked: 2018-08-28 18:14:31 +0100

Seen: 53 times

Last updated: Nov 21 '18