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Unable to open LibreOffice (file missing) [closed]

asked 2018-08-30 22:03:57 +0200

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Hey guys, I have installed LibreOffice onto my laptop but have been having trouble getting the program to open. It keep telling me that I have a file named: api-ms-win-crt-string-l1-1-0.dll missing. I have run an install repair a couple of times, listed as replacing missing install files etc from the LibreOffice site, but it doesn't seem to have helped too much. Anybody any ideas as to where i have gone wrong? It is version 6.0.6.2 I believe, downloaded and installed within the last hour.

Thanks in advance for any help.

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Closed for the following reason duplicate question by erAck
close date 2018-10-17 20:47:54.982348

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An important point would be to specify here which OS you are working with. Where did you download LibreOffice from?

ebot gravatar imageebot ( 2018-08-31 08:43:51 +0200 )edit

See https://ask.libreoffice.org/en/questi... for bug and pointer to solution.

erAck gravatar imageerAck ( 2018-10-17 20:48:30 +0200 )edit

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answered 2018-09-01 16:55:50 +0200

Mike Kaganski gravatar image

updated 2018-09-01 17:05:00 +0200

This means that MS UCRT (an OS component required for LibreOffice) is present, but broken on your system. See tdf#115405 for an example of such problem.

You could want to uninstall LibreOffice, and reinstall again with logging using a command line like

msiexec.exe /i path\to\linreoffice.msi /l*vx c:\libreofficeinstall.log

and then provide the log (c:\libreofficeinstall.log) here (by uploading it to an online share and modifying your question to include the link to it).

Or you could skip uninstalling/reinstalling LibreOffice, and follow the advice from comment 10 of the mentioned bug, to create the necessary logs.

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Asked: 2018-08-30 22:03:57 +0200

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Last updated: Sep 01