Unable to open LibreOffice (file missing)

[Jodster-94]

Hey guys, I have installed LibreOffice onto my laptop but have been having trouble getting the program to open. It keep telling me that I have a file named: api-ms-win-crt-string-l1-1-0.dll missing. I have run an install repair a couple of times, listed as replacing missing install files etc from the LibreOffice site, but it doesn’t seem to have helped too much. Anybody any ideas as to where i have gone wrong? It is version 6.0.6.2 I believe, downloaded and installed within the last hour.

Thanks in advance for any help.

[Hrbrgr]

An important point would be to specify here which OS you are working with. Where did you download LibreOffice from?

[erAck]

See Is it mandatory to have Visual C++ redistributable 2015 installed to run LibreOffice 5.4?on for bug and pointer to solution.

[mikekaganski]

This means that MS UCRT (an OS component required for LibreOffice) is present, but broken on your system. See tdf#115405 for an example of such problem.

You could want to uninstall LibreOffice, and reinstall again with logging using a command line like

msiexec.exe /i path\to\linreoffice.msi /l*vx c:\libreofficeinstall.log

and then provide the log (c:\libreofficeinstall.log) here (by uploading it to an online share and modifying your question to include the link to it).

Or you could skip uninstalling/reinstalling LibreOffice, and follow the advice from comment 10 of the mentioned bug, to create the necessary logs.