My libre office writer and calc new and existing files will not open

asked 2018-10-25 17:56:22 +0100

Livike gravatar image

Lately my libre office writer and calc (spreadsheet) icon will not open a new file for me. Also, exisiting files will not open. Do I need an update? Or?

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It would help a great deal if you would tell us what your operating system is (Windows, Linux, ...) and which version of it, and which version of LO are you using. Also, by which method do you attempt to open a file -- from the "recent files" list, from your file manager, from an icon on your desktop, from ... ?

ve3oat gravatar imageve3oat ( 2018-10-25 22:17:28 +0100 )edit

Hello, On my PC I have Windows 10 Version 1803. When I need a new file I use the Libre icons on the desktop, whether writer or calc. For existing files I have always gone to folders on my desktop or from my my document folders. I never use the recents option.

Livike gravatar imageLivike ( 2018-10-25 22:38:02 +0100 )edit

What exactly happens when you click an existing file?

BigRAl gravatar imageBigRAl ( 2018-10-26 14:26:44 +0100 )edit

It tries to open it, the little circle on the screen turns and then stops, and the file does not open.

Livike gravatar imageLivike ( 2018-10-27 00:23:32 +0100 )edit

The same happens no matter which method I try

Livike gravatar imageLivike ( 2018-10-27 00:25:15 +0100 )edit

Hello, any further assistance available please?

Livike gravatar imageLivike ( 2018-10-27 18:43:15 +0100 )edit

Could you please answer the question from @ve3oat about your LibreOffice version.

BigRAl gravatar imageBigRAl ( 2018-10-28 12:00:08 +0100 )edit

I am inexperienced in using this website. I cannot see the unanswered question.

Livike gravatar imageLivike ( 2018-10-29 14:01:00 +0100 )edit

It's the first comment after your question details.

In any case, what is your LibreOffice version, please?

BigRAl gravatar imageBigRAl ( 2018-10-29 15:25:33 +0100 )edit

Not sure how to find out, but in the properties it says Libre Office 5

Livike gravatar imageLivike ( 2018-10-29 15:47:24 +0100 )edit