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Recovering word document after crash and update [closed]

asked 2013-05-21 11:54:52 +0200

blizeH gravatar image

updated 2013-06-20 16:09:01 +0200

manj_k gravatar image

Hi, my girlfriend was working on two documents last one (one word, one spreadsheet) and hadn't saved the word document for maybe 4 hours or so.

LibreOffice then started crashing quite regularly (I think whilst trying to save the spreadsheet as an xlsx document) so I updated the program to the latest version.

At this time I didn't even know about the word document, but she's just said that she's lost around 4 hours worth of work... is there anyway at all to recover this please? :(

Update - the document is corrupt... won't open on her machine, won't open on Google docments, and won't open in Word on my machine. Argh!


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Closed for the following reason question is not relevant or outdated by Alex Kemp
close date 2015-11-04 04:50:06.165319

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answered 2013-05-21 12:52:53 +0200

ROSt52 gravatar image

LibO has a great autorecovery function which requires a setting of

> `Save Autorecovery Information every x   min.`

You find this under

tools / options / load/save

When this function is on and LIbO crashes, it offeres you at the end of new start of LibO the chance to recover unsaved documents. Please check your settings.

I personally save all LibO documents in the original LibO format and change to a different format just before I need to share a file with someone who does not use LibO.

Concerning the recovery of your file, please inform on OS and LibO version. Maybe someone else has a solution to recover your file.

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That's great, thank you! Will ensure this is turned on in future

blizeH gravatar imageblizeH ( 2013-05-24 22:31:32 +0200 )edit

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Asked: 2013-05-21 11:54:52 +0200

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Last updated: Jul 29 '13