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Fatal Error on startup [closed]

asked 2013-06-12 21:29:07 +0100

doddie-uk gravatar image

updated 2015-11-12 02:01:27 +0100

Alex Kemp gravatar image

I cant get libreoffice to run, every time I click on the icon I get the following Fatal Error

The program cannot be started. The service manager is not available. ("Premature end of file ///c:/users/Winstanley?Appdata/roaming/libreoffice/4/users/extensions/bundled/registry/com.sun.star.comp.deployment.component.PackageRegistryBackend/common.rdb")

I am using a samsung laptop model NP350V5c running windows 8.

I've tried downloading and re-installing libreoffice and selected repair but the error message still appears.

What can I do to make it work?

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-11-12 02:01:53.166645

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answered 2013-06-13 08:19:21 +0100

oweng gravatar image

updated 2013-10-19 01:17:43 +0100

You do not mention your LO version, however you question would appear to be the same as this one. The related bug fdo#62253 appears to be languishing in an UNCONFIRMED state has been resolved as a duplicate of fdo#51252, which was fixed for v3.6. The suggestion is that this issue relates to an installed extension and that removal of the extensions/ directory in the User Profile (as indicated in this thread) can help.

There are details in comment #35 of fdo#51252 as to when and how this problem may come about. It seems to relate to the process of copying over previously installed extensions, when upgrading LO from a prior version. It is also suggested that the Microsoft Visual C++ 2010 Redistributable Package (x86) is a requirement.

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fdo#62253 has been marked as a duplicate of fdo#51252.

manj_k gravatar imagemanj_k ( 2013-10-17 21:08:22 +0100 )edit

I will edit my answer to better illustrate possible solutions.

oweng gravatar imageoweng ( 2013-10-19 01:10:46 +0100 )edit

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Asked: 2013-06-12 21:29:07 +0100

Seen: 1,173 times

Last updated: Oct 19 '13