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LibreOffice does not start on MacOS Catalina

asked 2019-10-09 08:59:40 +0200

railmeat gravatar image

I upgraded to the MacOS 10.15 Catalina. It is out of beta and is now a public release.

When I try to run LibreOffice I get this error message: “LibreOffice.app” cannot be opened because the developer cannot be verified.

macOS cannot verify that this app is free from malware.

Possibly helpful information: uname -a Darwin MattBook 19.0.0 Darwin Kernel Version 19.0.0: Wed Sep 25 20:18:50 PDT 2019; root:xnu-6153.11.26~2/RELEASE_X86_64 x86_64

spctl -avvv /Applications/LibreOffice.app/ /Applications/LibreOffice.app/: accepted source=Notarized Developer ID origin=Developer ID Application: The Document Foundation (7P5S3ZLCN7)

Are there any plans to fix this?

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I am also unable to use Libreoffice since upgrading to the Catalina OS The following is the exact wording of a screen shot of the message received: "LibreOffice" can't be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact developer for more information. I am now at a complete loss as to what office based software I can use as there also appears to be similar issues with MS Office Any help will also be appreciated

Scooby1298 gravatar imageScooby1298 ( 2019-10-09 14:31:44 +0200 )edit

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answered 2019-10-14 22:33:10 +0200

updated 2019-10-15 02:31:07 +0200

I too hit the same issue -- I was unable to open Libreoffice since upgrading to the Catalina OS. I got the same message: "LibreOffice can't be opened because Apple cannot check it for malicious software."

UPDATE: Later today, I tried a different method to open LibreOffice and it worked perfectly... just hold the Control Key down then you click on the app to open it, and click on OK to acknowledge you accept responsibility for opening an app that the OS cannot identify.

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1

Which question do you answer here? Is it really so hard to understand that this site requires answers to answer a question and not to post any "me too's"?. This site also provides temporary solutions, if you only would put "Catalina" into the search box. More sadly - the workaround below is given in my answer! (see item 3.) Please, please delete this answer.

Opaque gravatar imageOpaque ( 2019-10-14 22:35:48 +0200 )edit

Also, this is almost a word-for-word duplication of the comment by @Scooby1298 just beneath the OP.

Ratslinger gravatar imageRatslinger ( 2019-10-14 22:44:16 +0200 )edit

I would suggest to Opaque that, since you don't understand the current Mac OS, the fact that it has been released and have no experience with this issue, yours are the answers that should "please, please, please" be deleted.

PF Slow gravatar imagePF Slow ( 2019-10-17 01:08:12 +0200 )edit

@PF Slow,

What you don't see here is that this poster has completely changed the text from the original post. Originally it was only stating again that it didn't work. @Opaque is simply stating not to use an answer for that purpose. Since comment by @Opaque and myself, the text was changed to what you see.

You can view the original text by looking at the posters profile and viewing the activity.

Ratslinger gravatar imageRatslinger ( 2019-10-17 01:31:55 +0200 )edit
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answered 2019-10-17 01:04:36 +0200

Yes, this is still true in the release version.

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As this is posted as an answer, how does it answer the question? Please delete and post using add a comment.

Ratslinger gravatar imageRatslinger ( 2019-10-17 01:34:43 +0200 )edit
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answered 2019-10-09 10:23:52 +0200

Opaque gravatar image

updated 2019-10-09 10:37:34 +0200

Hello

  1. No - there are no plans as long as there is no bug report at Bugzilla.
  2. Not sure whether it is a LibreOffice issue but with the security database of your MacOS (or a new feature from Apple to keep alien applications apart from their OS; sorry a bit tendencious)
  3. Use at your own risk: sudo xattr -r -d com.apple.quarantine /Applications/LibreOffice.app (this disables the security check for LibreOffice)

Just for my curiosity: Did you install LibreOffice as Administrator (root) and now you are trying to start as a non-privileged user?

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No, I installed it as a non-privileged user and am running it as the same user.

railmeat gravatar imagerailmeat ( 2019-10-09 11:40:18 +0200 )edit
1

The bug for this in bugzilla is: 126409 https://bugs.documentfoundation.org/s...

The bug dates back to 2019-07-15 when Catalina was in beta. I have added a comment to say that the issue still exists with the public release of Catalina.

I hope it will get some attention. Bypassing the security checks seems like a bad idea.

railmeat gravatar imagerailmeat ( 2019-10-09 11:43:31 +0200 )edit

I am also unable to use Libreoffice since upgrading to the Catalina OS The following is the exact wording of a screen shot of the message received: "LibreOffice" can't be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact developer for more information. I am now at a complete loss as to what office based software I can use as there also appears to be similar issues with MS Office Any help will also be appreciated

Scooby1298 gravatar imageScooby1298 ( 2019-10-09 14:32:46 +0200 )edit

I've also just hit this issue after upgrading to Catalina on my Mac, and I get the same message as "Scooby 1298". Disabling the security check did work, but I'm not keen on using that method as a long term solution.

Emsley gravatar imageEmsley ( 2019-10-09 15:04:12 +0200 )edit

Option 3) for sure is not meant as a permanent solution (and I just mentioned for those urgently requiring a temp. solution. I wouldn't feel comformatable with that myself). But it seems to me obvious that Apple changed something in Catalina - no one mentioned that he/she re-installed LO) and I cannot see that this implies a sec hole (story may be different on updates of LO). I got no Mac OS X, but there seems also to be some setting in Mac OS X's security preferences (as per internet search).

Opaque gravatar imageOpaque ( 2019-10-09 16:00:31 +0200 )edit

The bug mentioned by @railmeat mentions a way to launch apps:

... users may run LibreOffice on 10.15 by right-clicking the app icon and choosing "Open" (the classic way to bypass Gatekeeper in macOS) ...

That was about the beta version of Catalina. Is that also true now?

Mike Kaganski gravatar imageMike Kaganski ( 2019-10-14 22:48:29 +0200 )edit
0

answered 2019-10-10 17:04:54 +0200

LibreOffice does not launch normally on macOS 10.15 Catalina beta

https://bugs.documentfoundation.org/s...

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And what is the additional information in this answer compared to comment of @railmeat below?

Opaque gravatar imageOpaque ( 2019-10-10 17:07:57 +0200 )edit
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answered 2019-10-18 20:06:10 +0200

stuartblack gravatar image

I tried the "open with" suggestion that AMCarter3 posted on October 14 ("I tried a different method to open LibreOffice and it worked perfectly... just hold the Control Key down then you click on the app to open it, and click on OK to acknowledge you accept responsibility for opening an app that the OS cannot identify."). This not totally necessary because there was no "app" option. Then I discovered that the original "error message" contains 3 options, "cancel" and "open". Hit "open" and LO opens! Problem solved. Ignore the error message.

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Asked: 2019-10-09 08:59:40 +0200

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Last updated: 19 hours ago