LibreOffice 6.4.2.2 does no launch on Win10 [closed]

asked 2020-05-20 09:11:45 +0200

xmichaud gravatar image

Hello,

I've been working with LibreOffice on Win10 for a while. Suddenly, today, I now get an error:

The application cannot be started. Cannot open file:///C:/Program%20Files/LibreOffice/program/../shar/confic/soffice.cfg/sfx/ui/startcenter.ui: 21

I've attempted to launch LO using safemode - I still get the same error.

I've attempted windows repair, and I get the following error:

Error 1137.An error occurred while attempting to create the directory C:\Program Files\LibreOffice\share\config\soffice.cfg

followed by the error

Internal error 2330. 1392, C:\Program Files\LibreOffice\share\config\soffice.cfg\simpress

Manually deleting the config folder fails. The SSD is a brand new and no other corruption exists.

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Closed for the following reason the question is answered, right answer was accepted by xmichaud
close date 2020-05-20 20:20:07.820674

Comments

I'd completely remove and reinstall LibreOffice and you may need the following tool from Microsoft Support: https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

See also - FAQ - General Installlation issues, which also mentions the MS support link.

Opaque gravatar imageOpaque ( 2020-05-20 13:07:25 +0200 )edit

Thanks for the answer, however, that just removes the program, but the corrupt folder is still there, preventing a reinstall.

I now think this might be a SSD / Win10 issue more than a LO one.

EDIT: The issue was with the SSD/Win10 - I was able to resolve it by a long repair procedure using "bcdedit /set bootmenupolicy legacy" and repairing my windows installation.

xmichaud gravatar imagexmichaud ( 2020-05-20 18:03:27 +0200 )edit