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in LO 7 Brother HL-L2395DW printer cannot collate copies. Why?

asked 2020-09-11 21:54:04 +0200

Davidrs gravatar image

updated 2020-10-09 12:32:49 +0200

Alex Kemp gravatar image

I have used LO for many years and up to now had no trouble with my printer. In LO 7, 'collate' is suddenly grayed out as a printer command. This is a deal breaker for me. I do need at times to collate copies. I wonder if anyone has any insight about this. Printer is Brother HL-L2395DW. System is Windows 10.

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Try other (older) versions of the LibreOffice (at least portable ones). If it not work even with the older versions, then it is not LO related issue. Maybe the interference between the printer driver and a Win10 upgrade caused the problem.

Note: The LO 7.x.x are the Fresh versions of the LO. The Fresh versions are not published for the daily works. Use the Still (6.4.6) version.

Zizi64 gravatar imageZizi64 ( 2020-09-11 22:13:27 +0200 )edit

Thank you for the quick reply. I am stuck with 7.xx because when I uninstall it, it removes or corrupts vcruntime140.dll. This prevents me from reinstalling 6.xx. You're right, of course. I should not have installed an experimental version. The printer does work with 6.xx, so it seems to be an LO issue.

Davidrs gravatar imageDavidrs ( 2020-09-11 22:36:10 +0200 )edit

On my Brother MFC-J6945dw, Collate is greyed out until I select more than one copies, this is both in LO 7 print dialog and in printer properties dialog. Brother website says this applies to their printers

Earnest Al gravatar imageEarnest Al ( 2020-09-14 04:47:28 +0200 )edit

Thanks very much. I feel foolish for not realizing this.

Davidrs gravatar imageDavidrs ( 2020-09-14 05:21:19 +0200 )edit

No worries, it happens. Cheers, Al

Earnest Al gravatar imageEarnest Al ( 2020-09-14 07:03:25 +0200 )edit

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answered 2020-09-14 07:02:46 +0200

Earnest Al gravatar image

Collate is greyed out until more than one copy is selected, ref Brother web site.

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Asked: 2020-09-11 21:54:04 +0200

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Last updated: Sep 14 '20