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I can't add Read Text Extension

asked 2021-04-13 11:54:59 +0200

Oggers gravatar image

updated 2021-04-13 12:05:36 +0200

I'm trying to install the Read Text extension but I keep getting the following error:

"Add Extension(s): C:\Users\pjogl\AppData\Roaming\LibreOffice\4\user\uno_packages\cache\uno_packages\lu79521ct3ki.tmp_\read-text-2020-01-30.oxt does not exist."

I had it installed before and it worked but it disappeared and now I can't install it. I'm using Windows 10 - 64bit.

In advance Phil

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answered 2021-04-13 12:05:04 +0200

updated 2021-04-13 15:43:35 +0200

Try to reset your LibreOffice user profile (rename it) or at least the /uno_packages folder/cache first, per discussion in the comments below and then install the extension.

I've edited your title: I can... -> I can't...

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... it might be sufficient to delete everything in directory C:\Users\pjogl\AppData\Roaming\LibreOffice\4\user\uno_packages\cache\, which would preserve all other settings made in LibreOffice and just requiring to reinstall all extensions.

Opaque gravatar imageOpaque ( 2021-04-13 12:13:12 +0200 )edit

There may be hints about the extensions installed (in the registrymodifications.xcu) file for example. That's why I'm cautious with partial removals.

But can be tried indeed if it's OK with the brand new profile (showing that this a actually a problem with the profile itself).

Hagar Delest gravatar imageHagar Delest ( 2021-04-13 12:32:38 +0200 )edit

There may be hints about the extensions installed (in the registrymodifications.xcu)

In general, you are absolutely right, but for extensions there are no entries in any other directory of the user profile. As far as i can see in case of extensions the references are in ..\cache\registriy\

Opaque gravatar imageOpaque ( 2021-04-13 12:43:33 +0200 )edit

Thanks Opaque but I can't even find the directories to delete. Where exactly are they?'

Oggers gravatar imageOggers ( 2021-04-13 12:51:21 +0200 )edit

OK. I've edited my answer, let's see how it goes.

I just checked and there are some entries also in the /extension folder, both on my Windows and Xubuntu machines.

Hagar Delest gravatar imageHagar Delest ( 2021-04-13 12:53:28 +0200 )edit

Where exactly are they?'

What is unclear with this full path: C:\Users\pjogl\AppData\Roaming\LibreOffice\4\user\uno_packages\cache\? (or type %appdata%\LibreOffice\4\user\uno_packages\cache\ into Windows File Explorer's address bar)

Opaque gravatar imageOpaque ( 2021-04-13 12:54:21 +0200 )edit

OK Opaque - thanks it worked. All good. Great!

Oggers gravatar imageOggers ( 2021-04-13 12:59:03 +0200 )edit

Just so that we know what is the depth of removal needed, did you delete only the /uno_packages folder or the whole profile?

Thanks for the feedback.

Hagar Delest gravatar imageHagar Delest ( 2021-04-13 13:57:49 +0200 )edit

Hagar. I deleted the directory as suggested by Opaque. C:\Users\pjogl\AppData\Roaming\LibreOffice\4\user\uno_packages\cache\ It worked fine. thanks

Oggers gravatar imageOggers ( 2021-04-13 15:40:58 +0200 )edit
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Asked: 2021-04-13 11:54:59 +0200

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Last updated: Apr 13