Is Insert Special Character working?

asked 2021-04-28 04:51:15 +0200

NigelV gravatar image

updated 2021-04-28 09:01:40 +0200

I am on the latest Libre version on desktop windows 10 Sorry I will try to explain: Version: 7.1.2.2 (x64) / LibreOffice Community Build ID: 8a45595d069ef5570103caea1b71cc9d82b2aae4 CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win Locale: en-AU (en_AU); UI: en-GB Calc: CL

When I try to add a paragraph symbol in Writer when I go to Tool bar>Insert>Insert Special Character and select a lower case inverted 'q' it works fine. But if I select the icon on the toolbar shaped like a 'horseshoe' and labeled "Insert Special Character" the program crashes. It worked on the previous version, I forget which one 6 something. Am I doing something wrong? Thank you for your help. You mention taking off the answer bit, but I cannot find how to get back to adjust that. Sorry again.

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ajlittoz gravatar imageajlittoz ( 2021-04-28 07:46:32 +0200 )edit

Don't be sorry about the "answer bit", you did the right thing.

Here 7.0.5.2 under Fedora Linux, so can't help for what seems to be Windows issue. The Omega button works as expected. If you updated recently, try to reset your user profile with Help>Restart in Safe Mode. Make a backup copy of your profile before the restart. Location of the user profile is given by Tools>Options, LibreOffice>Paths. Stop at /user/ in the paths to get the common location.

ajlittoz gravatar imageajlittoz ( 2021-04-28 10:31:22 +0200 )edit

It looks like a bug, and also I remember fixing a similar problem (tdf#135997) in one of earlier versions. It was related to the recent used characters list that is shown in the widget on the toolbar; and an easy solution was to reset user profile, which removed every user setting including the recent used list.

However, for the proper fix, I suggest you to send a crash report (if it is suggested to you after the crash), and mention its address in the mentioned tdf#135997.

And also it could help if you send a copy of your problematic user profile there to the bug report, - maybe it would enable us to reproduce, which then would let us fix it properly.

Mike Kaganski gravatar imageMike Kaganski ( 2021-04-28 10:33:09 +0200 )edit

Instead of sending the full user profile, you may sent the two lines from your C:\Users\<user>\AppData\Roaming\LibreOffice\4\user\registrymodifications.xcu containing RecentCharacter...:

<item oor:path="/org.openoffice.Office.Common/RecentCharacters"><prop oor:name="RecentCharacterFontList" oor:op="fuse"><value>...</value></prop></item>
<item oor:path="/org.openoffice.Office.Common/RecentCharacters"><prop oor:name="RecentCharacterList" oor:op="fuse"><value>...</value></prop></item>
Mike Kaganski gravatar imageMike Kaganski ( 2021-04-28 10:42:47 +0200 )edit

However, for the proper fix, I suggest you to send a crash report ... send a copy of your problematic user profile ... the two lines from your registrymodifications.xcu ...

Scrap that, I have reproduced the problem, and will fix it shortly. For now, you may just remove the two lines inside C:\Users\<user>\AppData\Roaming\LibreOffice\4\user\registrymodifications.xcu that I mentioned above.

Mike Kaganski gravatar imageMike Kaganski ( 2021-04-28 11:18:41 +0200 )edit

Fixed as per tdf#135997 Kudos to Mike 👍

libreofficeASK gravatar imagelibreofficeASK ( 2021-04-30 12:23:37 +0200 )edit