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Impress Insert sound returns "format of the selected file is not supported". [closed]

asked 2014-04-07 17:00:24 +0200

Forbo gravatar image

updated 2015-09-03 00:26:49 +0200

Alex Kemp gravatar image

I'm trying to insert a sound file into a presentation and am getting "The format of the selected file is not supported." I have tried several different source files and several different file formats (AIFF, MP3, OGG, WAV). I also tried this on a brand new presentation to see if it was anything funky with my project specifically and got the same problem.

Anything I can try to work around this issue? Is it possible that I'm not taking the proper steps to insert?

Edit: This is happening on OSX 10.9.2.

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2016-02-26 22:26:39.420034


This problem is still active. libreoffice 1:5.4.2-3~bpo9+1 on Debian 9.x "stretch", using both the VLC and gstreamer libreoffice interfaces. My test mp4 play in VLC, totem, and some video program I haven't identified.

Similarly for LO 1:5.2.7-1~bpo8+1 on Debian 8.x "jessie".

If this was fixed in 4.2.5, it sure got unfixed.

ccurley gravatar imageccurley ( 2017-11-28 22:57:33 +0200 )edit

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answered 2014-06-28 23:24:10 +0200

Alex Thurgood gravatar image

Known bug - allegedly fixed in 4.2.5

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@Alex Thurgood, do we have a bug link? I couldn't find one :-(

oweng gravatar imageoweng ( 2014-06-29 02:59:00 +0200 )edit
Alex Thurgood gravatar imageAlex Thurgood ( 2014-06-29 11:20:51 +0200 )edit

Thanks. I had a feeling it might relate to fdo#56847 (codec install) but could not make the connection.

oweng gravatar imageoweng ( 2014-07-02 13:09:44 +0200 )edit

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Asked: 2014-04-07 17:00:24 +0200

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Last updated: Jun 28 '14