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Installed 3.5.5 Twice, Still Being Nagged to Update [closed]

asked 2012-07-19 17:58:17 +0200

anonymous user

Anonymous

updated 2015-10-17 00:39:28 +0200

Alex Kemp gravatar image

A couple of days ago, I got the nag message that there was an update for LibreOffice. I downloaded the installer for 3.5.5 plus the help file and installed them as usual. As soon as I opened up LibreOffice again, the nag message came right back. I looked at the version and it was 3.5.4.2. Thinking maybe my computer had not fully absorbed the change, I ignored it. Today, I thought I would make sure I did it right as I was still being nagged. I again downloaded 3.5.5 and the help file and made extra sure I did not click on the older 3.5.4 installer. Everything went as normal. After I was done, the version still shows as 3.5.4.2 and I am still getting the nag message.

So...what's going on?

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-10-17 00:39:39.095160

Comments

Did you try to completely (!) uninstall LO and then reinstall it?

tohuwawohu gravatar imagetohuwawohu ( 2012-07-19 21:12:33 +0200 )edit

What is your Operating system?

m.a.riosv gravatar imagem.a.riosv ( 2012-07-19 23:16:09 +0200 )edit

tohuwawohu...I will try doing that in the morning...this is on my owrk computer so I can't always devote the time.

KoHoSo gravatar imageKoHoSo ( 2012-07-20 00:58:44 +0200 )edit

tohuwawohu...I will try doing that in the morning...this is on my owrk computer so I can't always devote the time.

KoHoSo gravatar imageKoHoSo ( 2012-07-20 00:58:45 +0200 )edit

mariosv...Windows 7 Home Premium 64-bit

KoHoSo gravatar imageKoHoSo ( 2012-07-20 00:59:35 +0200 )edit

Try resetting the user profile: http://wiki.documentfoundation.org/UserProfile

m.a.riosv gravatar imagem.a.riosv ( 2012-07-20 17:39:30 +0200 )edit

First, I apologize for taking so long to get back to this.

KoHoSo gravatar imageKoHoSo ( 2012-08-06 20:36:24 +0200 )edit

Second, I apologize for forgetting that hitting Enter posts a comment instead of going down a line. :-s Resetting the user profile did not work. A plain uninstall and reinstall did not work wither. I had to clean out all leftover LO folders and remove all registry entries and then reinstall.

KoHoSo gravatar imageKoHoSo ( 2012-08-06 20:38:17 +0200 )edit

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answered 2013-01-23 09:26:39 +0200

qubit gravatar image

(posting content as an Answer so we can close-out this question properly)

@KoHoSo reports (Aug 6 '12):

Resetting the user profile did not work. A plain uninstall and reinstall did not work wither. I had to clean out all leftover LO folders and remove all registry entries and then reinstall.

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Asked: 2012-07-19 17:58:17 +0200

Seen: 92 times

Last updated: Jan 23 '13