Ask Your Question
1

Cannot select printer input tray [closed]

asked 2012-08-03 13:24:01 +0100

papaja gravatar image

updated 2015-10-22 23:20:03 +0100

Alex Kemp gravatar image

I had CentOS 6.2 installed which came with OpenOffice, and in OO I was able to choose printer tray for input paper. My choice was respected.

Now CentOS got upgraded and I've got LibreOffice 3.4.5. There is no way to make my printer print to any other tray but to system default tray.

I've found some suggestions like:

  1. Go to File > Printer Settings... and choose tray there. Does not work for me.
  2. Go to Format > Page and there choose input tray. Does not work for me.
  3. Update do LibreOffice 3.5.5. Didn't help either.
  4. Try combination of 1. and 2. in LO 3.4.5 and in 3.5.5. Does not work for me.

There are bug reports for Ubuntu: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/994388 and RHEL: https://bugzilla.redhat.com/show_bug.cgi?id=770209 and they suggest that bug is more or less resolved or that workaround File > Printer settings... should be working, but it isn't.

Just to mention I'm using Canon ir2018 network printer.

Is there a universal solution, is this acknowledged bug in LibreOffice or I have to revert back to OpenOffice?

Just to mention I can select input tray from other apps like gedit, firefox, document viewer (for pdf) etc.

edit retag flag offensive reopen merge delete

Closed for the following reason question is not relevant or outdated by Alex Kemp
close date 2015-10-22 23:20:28.215611

Comments

Are you able to select the input tray when printing from other applications (firefox, gedit, abiword, gnumeric or whatsoever)? Just to check if this is a LO-specific problem or a system-related one.

tohuwawohu gravatar imagetohuwawohu ( 2012-08-03 17:27:08 +0100 )edit

Yes I can select input tray from other apps and it works as usual. This is behavior on all PCs in my organization, not just one.

papaja gravatar imagepapaja ( 2012-08-06 22:01:03 +0100 )edit

For now I will revert back to OpenOffice.org 3.3. Even OO 3.4 has the same issue.

papaja gravatar imagepapaja ( 2012-08-07 12:15:16 +0100 )edit

I tried LibreOffice 3.6 and I can set input tray from Format > Page. However, File > Pirnter settings still does not have any effect. This means problem is with UI, and fixable but not fixed :)

papaja gravatar imagepapaja ( 2012-08-13 09:44:58 +0100 )edit

Just tested this with LO 3.5, selecting manual tray works fine. I will repeat testing with LO 3.6. But since it works with 3.5, it may be printer-specific. Are there differnt drivers for your printer?

tohuwawohu gravatar imagetohuwawohu ( 2012-08-13 14:19:22 +0100 )edit

It is Canon iR2018 and drivers are very rarely updated. So, I can't test newer drivers.

papaja gravatar imagepapaja ( 2012-08-13 15:12:54 +0100 )edit

2 Answers

Sort by » oldest newest most voted
0

answered 2013-02-22 05:37:31 +0100

qubit gravatar image

Hi @papaja,

If you're still experiencing problems with your printer with the latest release, please file a bug about this problem, and provide a list of steps that can reproduce it. The QA team will be happy to help you track down this issue, or to point you to whatever bug is already filed for this issue!

Please post a link to any bugs you file in a comment below using the format "fdo#123456".

Thanks!

edit flag offensive delete link more
0

answered 2012-08-07 01:21:36 +0100

m.a.riosv gravatar image
edit flag offensive delete link more

Comments

Unfortunately I've seen that thread before and it didn't help :(

papaja gravatar imagepapaja ( 2012-08-07 10:24:56 +0100 )edit

Question Tools

1 follower

Stats

Asked: 2012-08-03 13:24:01 +0100

Seen: 1,494 times

Last updated: Feb 22 '13