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ver 5 locks up on El Capitan

asked 2015-08-16 23:19:22 +0200

User 44 gravatar image

updated 2015-08-21 16:48:51 +0200

Alex Kemp gravatar image

software opens but freezes. have to force quit. previously opened files need to be recovered and freeze again

[Edit:- added MacOSX, El-Capitan + lo-5 tag]

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answered 2015-08-17 12:36:47 +0200

Alex Kemp gravatar image

updated 2015-08-17 17:44:14 +0200

The original post (below) is accurate & may apply but is misleading, since Bug 92898 applies to LO/OO under El Capitan (thanks osnola). Note the following re this bug:

  • NeoOffice is reported to work more-or-less OK
    (LO + OO both afflicted)
  • 32-bit seems less afflicted than 64-bit
  • 4.x is as badly afflicted as 5.x
  • Calc is the main villain, though Writer and Impress are afflicted intermittently

One thing to check for:
A new security policy in El Capitan says:

"nobody writes to /usr, not even users with administrative privileges" check for LO/OO code in that directory as a possible source of bugs.

(The following is the original post):

This looks like a classic for the Profile Fix™ (Restore a default profile):-

  1. Shutdown LO/OO + Quickstarter
  2. Find your user-profile
    (note: 5.x profile is identical to the 4.x profile)
  3. Rename it
  4. Restart LO/OO

...and try again.

LO/OO is very prone to Profile Corruption. In the absence of an existing profile it is designed to re-create a new profile, and that neatly fixes many, many problems.

If this helps then please tick the answer (✔)

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answered 2015-08-17 13:46:13 +0200

osnola gravatar image

Hello, this is a known problem, see :-~

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Asked: 2015-08-16 23:19:22 +0200

Seen: 1,495 times

Last updated: Aug 21 '15